Listening and Responding (Collins, S.D.) [Book review]

Abstract

This short book about listening is intended for use as either supplemental reading in business and professional communication course, or as the text of a listening module in such courses. The book aims to provide guidance about how to listen, theoretical background of interest to a person engaged in another professional field, and elements of persuasion about the importance of listening as a communication skill.

Journal
IEEE Transactions on Professional Communication
Published
2007-12-01
DOI
10.1109/tpc.2007.908734
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