IEEE Transactions on Professional Communication Dec 1986

A case study of online information: Second generation systems design

Diane Basara Rensselaer Polytechnic Institute ; Darrell Burgin ; Gabrielle Ryan Rensselaer Polytechnic Institute ; Paul Trummel Rensselaer Polytechnic Institute

Abstract

The authors present a typical online information system and discuss the problems inherent in its use. The problems are addressed by a revised system which provides easier access to the database for both novice and experienced users. The system is illustrated by a scenario of a typical interaction with the revised system. The system used as an example is an online library catalog based on the SPIRES database management system.

Journal
IEEE Transactions on Professional Communication
Published
1986-12-01
DOI
10.1109/tpc.1986.6448995
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Open Access
Closed
Topics
qualitative research
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Citation Context

Cited by in this index (2)

  1. Horton (1990)
    Visual rhetoric for online documents
    IEEE Transactions on Professional Communication
  2. Cherry et al. (1989)
    Online help: effects of content and writing style on user performance and attitudes
    IEEE Transactions on Professional Communication

Cites in this index (0)

No references match articles in this index.

CrossRef global citation count: 4 View in citation network → Build reading path →

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