Abstract
Terminal technology in the next two decades will be based largely on current and near-future research and development (R&D) which, in turn, is based largely on what today's terminal users and R&D managers think will be wanted in the future. In the realm of office work, the R&D priority is predicted to be the use of computers to regain the advantages of 1) human communication, e.g., in teleconferencing; 2) paper as an office medium; and 3) intensive and accessible work environments.