Journal of Technical Writing and Communication Jul 2023

Collaborating Successfully with Community Partners and Clients in Online Service-Learning Classes

Rebecca J. Dumlao East Carolina University

Abstract

Teaching online students to collaborate effectively with community partners and to solve problems through service-learning projects are “on trend” topics for technical communication faculty. This article presents collaboration specifics as well as the author's Collaborative Communication Framework (CCF) to show the types of communication needed to work well with community partners/clients in service-learning. Tips for teaching, including using the CCF and service-learning, will be highlighted so faculty can make choices about how to meet curricular goals while addressing community partner/client needs. Resources for teaching will be offered. Successful student projects will show detailed examples of key ideas throughout the article.

Journal
Journal of Technical Writing and Communication
Published
2023-07-01
DOI
10.1177/00472816221088349
Open Access
Closed
Topics
service learning technical communication multilingual writers

Citation Context

Cited by in this index (0)

No articles in this index cite this work.

Cites in this index (4)

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    Of Friction Points and Infrastructures: Rethinking the Dynamics of Offering Onl…
    Technical Communication Quarterly
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    Liberating Intercultural Technical Communication from “Large Culture” Ideologie…
    Journal of Technical Writing and Communication
  3. Starke-Meyerring et al. (2007)
    Global Partnerships: Positioning Technical Communication Programs in the Contex…
    Technical Communication Quarterly
  4. Hunsinger (2006)
    Culture and Cultural Identity in Intercultural Technical Communication
    Technical Communication Quarterly
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CrossRef global citation count: 4 View in citation network →

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