Journal of Technical Writing and Communication Jul 2001

The Influence of E-Mail as an Interoffice Communication Tool in Small Organizations

C. Mitchell Adrian Longwood University

Abstract

E-mail has significantly impacted the way we communicate in business, possibly going so far as to affect the social structure of organizations. One under-explored affect of e-mail is how it impacts communication in smaller organizations. Given the ability of regular “face-to-face” interaction, is e-mail necessary to boost communication? A report of employee attitudes in one small business did provide an opportunity to observe the impact of e-mail on communications and employee attitudes. As a result, it is suspected that interoffice e-mail may serve to link formal and informal communication channels, particularly in terms of including managers to the informal communications network.

Journal
Journal of Technical Writing and Communication
Published
2001-07-01
DOI
10.2190/2ngu-gt8x-m66p-e9wy
CompPile
Search in CompPile ↗
Open Access
Closed
Topics
digital rhetoric affect and writing
Export
BibTeX RIS

Citation Context

Cited by in this index (0)

No articles in this index cite this work.

References (19)

  1. 10.1002/(SICI)1099-050X(199823)37:3/4<249::AID-HRM7>3.0.CO;2-1
     ↗
  2. Rice R. (1984)
    The New Media: Communication, Research, and Technology
  3. 10.1177/002194368802500403
     ↗
  4. 10.2307/255742
     ↗
  5. 10.1057/ejis.1996.2
     ↗
Show all 19 →
  1. 10.1016/S0263-2373(97)00070-4
     ↗
  2. Coffee P. (1999)
    PC Week
  3. McCune J. C. (1997)
    Management Review
  4. McCune J. C. (1997)
    Management Review
  5. Herbert W. (1999)
    U.S. News & World Report
  6. Schiffman S. (1999)
    American Salesman
  7. The Rise of E-Mail, What to Buy for Business, March, pp. 34–35, 1999.
  8. Hawkins D. (1999)
    U.S. News & World Report
  9. Silver M. (1999)
    U.S. News & World Report
  10. Elvin R., Include E-Mail Policy in Your Induction Programs, Computer Weekly, p. 55, March 25, 1999.
  11. 10.1016/S0268-4012(98)00012-7
     ↗
  12. 10.4018/978-1-878289-80-3.ch009
     ↗
  13. Palmer Kristine (1999)
    Proceedings of the Academy of Business Administration
  14. Adrian C. Mitchell (1999)
    American Society of Business and Behavioral Sciences
CrossRef global citation count: 1 View in citation network → Build reading path →

Related Articles

  1. Assessing Writing Jan 2026
    The effects of online resource use on L2 learners’ computer-mediated writing processes and written products ↗
    Honglan Wang; Jookyoung Jung
    revision argument assessment digital rhetoric multilingual writers grammar and mechanics affect and writing
  2. IEEE Transactions on Professional Communication Dec 2024
    Getting it Wrong: Student Estimations of Time and the Number of Drafts in Linked Computer Science and Technical Communication Courses ↗
    Olga Menagarishvili; Rebecca E. Burnett; Andy Frazee
    technical communication digital rhetoric affect and writing book reviews
  3. Philosophy & Rhetoric Sep 2024
    Where’s the Rhetoric? Imagining a Unified Field ↗
    Joshua Hanan
    modern rhetorical theory rhetorical criticism composition theory genre theory discourse analysis cultural rhetorics argument qualitative research quantitative research digital rhetoric social media grammar and mechanics gender and writing disability studies public rhetoric affect and writing body and rhetoric editorial matter
  4. Argumentation Sep 2024
    Framing to Make an Argument: The Case of the Genocide Hashtag in the Russia-Ukraine war ↗
    Elena Musi
    discourse analysis digital rhetoric social media public rhetoric affect and writing
  5. Pedagogy Jan 2024
    Contributors ↗
    decolonial rhetorics first-year composition teacher development writing centers digital rhetoric multimodality artificial intelligence grammar and mechanics literacy studies race and writing gender and writing community literacy affect and writing editorial matter