Connecting the User-Centered Design Process to Broader Outcomes in a Risk Communication Project

Communication Design Quarterly Sep 2025

Connecting the User-Centered Design Process to Broader Outcomes in a Risk Communication Project

Sonia H. Stephens ; Amanda Altamirano

Abstract

In this experience report, we describe our work incorporating user-entered design (UCD) into an interdisciplinary risk communication project. We focus on documenting the connections between process and outcomes, with the goal of demonstrating how UCD activities contributed to broader project development in measurable and tangible ways. We also provide recommendations for how the UCD process in interdisciplinary communication projects might be improved to overcome barriers to integration with other concurrent development processes.

Journal: Communication Design Quarterly
Published: 2025-09-01
DOI: 10.1145/3772174.3772178
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Topics: multimodality

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“A Proficiency in What We Call Rhetoric”: A Role for Community-Engaged Technica…

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Envisioning User Agency During Development of a Website for Natural Hazard Comm…

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Experience report streamlining complex website design using a content audit sel…

Communication Design Quarterly
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Becoming "Forces of Change": Making a Case for Engaged Rhetoric of Science, Tec…

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