Communication Design Quarterly Sep 2025 Open Access

Connecting the User-Centered Design Process to Broader Outcomes in a Risk Communication Project

Sonia H. Stephens University of Central Florida ; Amanda Altamirano University of Central Florida

Abstract

In this experience report, we describe our work incorporating user-entered design (UCD) into an interdisciplinary risk communication project. We focus on documenting the connections between process and outcomes, with the goal of demonstrating how UCD activities contributed to broader project development in measurable and tangible ways. We also provide recommendations for how the UCD process in interdisciplinary communication projects might be improved to overcome barriers to integration with other concurrent development processes.

Journal
Communication Design Quarterly
Published
2025-09-01
DOI
10.1145/3772174.3772178
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