Communication Design Quarterly Mar 2022

Experience report streamlining complex website design using a content audit selection heuristic

Amanda Altamirano ; Sonia H. Stephens

Abstract

In this project experience report, we describe our experience working as researchers specializing in technical communication that informed the risk communication decisions for an interdisciplinary, grant-funded, risk communication website called HazardAware. We first discuss how content audits serve as a website design research method. Next, we provide our Content Audit Selection heuristic in a process flowchart format to enable communicators to understand how practical application of content audits serve as a formative tool to streamline the decision-making processes for complex website design content. Finally, we describe how we used the Content Audit Selection heuristic to inform the risk communication decisions for HazardAware.

Journal
Communication Design Quarterly
Published
2022-03-01
DOI
10.1145/3507454.3507456
CompPile
Search in CompPile ↗
Topics
multimodality technical communication

Citation Context

Cited by in this index (1)

  1. Stephens et al. (2025)
    Connecting the User-Centered Design Process to Broader Outcomes in a Risk Commu…
    Communication Design Quarterly

Cites in this index (4)

  1. Richards (2019)
    An Ethic of Constraint: Citizens, Sea-Level Rise Viewers, and the Limits of Agency
    Journal of Business and Technical Communication
  2. Stephens et al. (2015)
    Evaluating the Utility and Communicative Effectiveness of an Interactive Sea-Le…
    Journal of Business and Technical Communication
  3. Albers (2009)
    Design for Effective Support of User Intentions in Information-Rich Interactions
    Journal of Technical Writing and Communication
  4. Grabill et al. (1998)
    Toward a critical rhetoric of risk communication: Producing citizens and the ro…
    Technical Communication Quarterly
Also cites 17 works outside this index ↓
  1. 10.1016/j.gloenvcha.2014.08.005
     ↗
  2. 10.1093/med/9780199218707.003.0057
     ↗
  3. 10.3390/su3112157
     ↗
  4. 10.1061/(ASCE)NH.1527-6996.0000342
     ↗
  5. 10.1145/3328020.3353943
     ↗
  6. 10.3102/0013189X033007014
     ↗
  7. 10.3138/carto.48.3.1531
     ↗
  8. 10.5555/2721745
     ↗
  9. 10.1080/19322909.2019.1600451
     ↗
  10. 10.5555/560732
     ↗
  11. 10.1145/3121113.3121227
     ↗
  12. 10.1109/TPC.2005.853927
     ↗
  13. 10.1145/3472714.3473660
     ↗
  14. 10.1177/1075547014550371
     ↗
  15. 10.1080/17524032.2016.1167758
     ↗
  16. 10.4324/9781315200927
     ↗
  17. 10.1029/2018GH000160
     ↗
CrossRef global citation count: 4 View in citation network →

Related Articles

  1. Journal of Technical Writing and Communication Apr 2026
    Developing Intercultural Socioemotional Communication Skills: A Hybrid Student Exchange Project Between Kenya, Ireland, and Germany ↗
    Belinda Oechsler; Yvonne Cleary; Sissi Closs
    multimodality technical communication
  2. Journal of Technical Writing and Communication Apr 2026
    What Video Games Can Tell Us About Interactive Technical Communication ↗
    Emily Kuzneski Johnson
    multimodality technical communication multilingual writers
  3. Journal of Technical Writing and Communication Apr 2026
    “Is This Ethical?” New Data on the Ethical Principles and Practices of Document Design ↗
    Leslie Seawright; Amy Hodges; Timothy Ponce
    multimodality technical communication disability studies multilingual writers
  4. Business and Professional Communication Quarterly Mar 2026
    Sentinel and Designer: Identities for Business Communication ↗
    Nelson Lamar Reinsch
    multimodality technical communication
  5. Journal of Technical Writing and Communication Mar 2026
    “It's Hard to Show ROI When You’re Preventing Things from Happening”: How Impact Storytelling Frames Community Health Initiatives for Executive Audiences ↗
    Margaret Hsiao
    qualitative research multimodality technical communication professional writing multilingual writers