Experience report streamlining complex website design using a content audit selection heuristic

Amanda Altamirano University of Central Florida ; Sonia H. Stephens University of Central Florida

Abstract

In this project experience report, we describe our experience working as researchers specializing in technical communication that informed the risk communication decisions for an interdisciplinary, grant-funded, risk communication website called HazardAware. We first discuss how content audits serve as a website design research method. Next, we provide our Content Audit Selection heuristic in a process flowchart format to enable communicators to understand how practical application of content audits serve as a formative tool to streamline the decision-making processes for complex website design content. Finally, we describe how we used the Content Audit Selection heuristic to inform the risk communication decisions for HazardAware.

Journal
Communication Design Quarterly
Published
2022-03-01
DOI
10.1145/3507454.3507456
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Citation Context

Cited by in this index (3)

  1. Communication Design Quarterly
  2. Journal of Business and Technical Communication
  3. Journal of Technical Writing and Communication

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