Voices from The Void: Teaching User Experience as Racial Storytelling in TPC

Jerrice Renita Donelson University of Michigan–Dearborn

Abstract

This article discusses a newly created method of UX journey mapping---User Experience as Racial Storytelling (UXRS)---designed to centralize Black user narratives in design thinking, and the teaching implications as a Black woman non-tenure track (NTT) online technical and professional communication (TPC) instructor. Revisiting an assigned group activity in a synchronous online technical writing course for engineers at a Predominantly White Institution (PWI), this essay will share pedagogical approaches of user experience as TPC pedagogy used to scaffold this method of racial storytelling as an anti-racist practice to adapt a social justice framework. This essay suggests UXRS can aid engineering students' perspective of inclusive design.

Journal
Communication Design Quarterly
Published
2024-09-01
DOI
10.1145/3658422.3658432
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Cited by in this index (1)

  1. Journal of Technical Writing and Communication

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