Communication Design Quarterly Sep 2024

Voices from The Void: Teaching User Experience as Racial Storytelling in TPC

Jerrice Renita Donelson

Abstract

This article discusses a newly created method of UX journey mapping---User Experience as Racial Storytelling (UXRS)---designed to centralize Black user narratives in design thinking, and the teaching implications as a Black woman non-tenure track (NTT) online technical and professional communication (TPC) instructor. Revisiting an assigned group activity in a synchronous online technical writing course for engineers at a Predominantly White Institution (PWI), this essay will share pedagogical approaches of user experience as TPC pedagogy used to scaffold this method of racial storytelling as an anti-racist practice to adapt a social justice framework. This essay suggests UXRS can aid engineering students' perspective of inclusive design.

Journal
Communication Design Quarterly
Published
2024-09-01
DOI
10.1145/3658422.3658432
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Topics
multimodality technical communication professional writing race and writing multilingual writers voice and style

Citation Context

Cited by in this index (0)

No articles in this index cite this work.

Cites in this index (5)

  1. Byrd (2022)
    Black Professional Communicators Testifying to Black Technical Joy
    Technical Communication Quarterly
  2. Shelton (2020)
    Shifting Out of Neutral: Centering Difference, Bias, and Social Justice in a Bu…
    Technical Communication Quarterly
  3. Ore (2017)
    Pushback
    Pedagogy
  4. Jones (2016)
    Narrative Inquiry in Human-Centered Design
    Journal of Technical Writing and Communication
  5. Jones (2016)
    The Technical Communicator as Advocate
    Journal of Technical Writing and Communication
Also cites 3 works outside this index ↓
  1. 10.2307/j.ctv125jk6w
     ↗
  2. 10.7551/mitpress/12255.001.0001
     ↗
  3. 10.1177/1086296X17733779
     ↗
CrossRef global citation count: 1 View in citation network →

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