Business and Professional Communication Quarterly Sep 2025

The Necessity for Advancing Supportive Professional Communication in the Workplace

Tom Henkel ; Ann Marie Ade ; Celeste Schmid

Abstract

Managers who are seen as approachable by their employees are the key drivers of building an excellent organizational workplace where supportive communication is available for the employees, especially during difficult situations. Regrettably, not all managers are approachable and communicate supportively. In such situations, the result can be a dysfunctional work environment that demoralizes employees’ attitudes, causing organizational work productivity to deteriorate. Our study explores the factors related to unapproachable organizational managers who do not use supportive communication. We employed a qualitative statistical approach to interview 155 professional employees from various industries representing different countries

Journal
Business and Professional Communication Quarterly
Published
2025-09-01
DOI
10.1177/23294906231206097
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Topics
quantitative research professional writing multilingual writers

Citation Context

Cited by in this index (1)

  1. Miller et al. (2025)
    Relational Realities of Readiness: What Managers Wish Colleges Knew About Busin…
    Business and Professional Communication Quarterly

Cites in this index (0)

No references match articles in this index.

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CrossRef global citation count: 1 View in citation network →

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