Business and Professional Communication Quarterly Sep 2023

Professionals’ Understanding of Accessibility Regarding Business Communication Materials

Sherrie L. Drye ; Stephanie Kelly ; Thelma Woodard

Abstract

The purpose of this study was to gauge the understanding of accessibility related to business communication material among individuals working in corporate America. Participants were asked to define accessibility, then given a definition of accessibility, and then asked to identify how to make a report and a visual accessible. A substantial number of participants were not able to define accessibility, nor identify how to make accessible changes to a report or visual. Those who could define accessibility considered accessibility goals in terms of general access to resources, usability, audience analysis, or disability-related accessibility. Business majors were less likely than other majors to be able to identify disability-related methods of making a report or visual accessible. Implications for business communication education are discussed.

Journal
Business and Professional Communication Quarterly
Published
2023-09-01
DOI
10.1177/23294906221133068
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Topics
technical communication disability studies

Citation Context

Cited by in this index (1)

  1. Sharma et al. (2025)
    A Decade of <i>Business and Professional Communication Quarterly</i…
    Business and Professional Communication Quarterly

Cites in this index (6)

  1. Palmer et al. (2018)
    Legal and Ethical Implications of Website Accessibility
    Business and Professional Communication Quarterly
  2. Hitt (2018)
    Foregrounding Accessibility Through (Inclusive) Universal Design in Professiona…
    Business and Professional Communication Quarterly
  3. Knight (2018)
    Accessibility and Disability: Absent Keywords in Business and Professional Comm…
    Business and Professional Communication Quarterly
  4. Konrad (2018)
    Reimagining Work: Normative Commonplaces and Their Effects on Accessibility in …
    Business and Professional Communication Quarterly
  5. Oswal et al. (2014)
    Paying Attention to Accessibility When Designing Online Courses in Technical an…
    Journal of Business and Technical Communication
Show all 6 →
  1. Youngblood (2013)
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    Journal of Business and Technical Communication
Also cites 3 works outside this index ↓
  1. 10.17705/1thci.00015
     ↗
  2. 10.1016/B978-012214640-4/50011-5
     ↗
  3. 10.17265/2159-5313/2016.09.003
     ↗
CrossRef global citation count: 4 View in citation network →

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