Business and Professional Communication Quarterly Mar 2014

Perceptions of Civility for Mobile Phone Use in Formal and Informal Meetings

Melvin C. Washington ; Ephraim A. Okoro ; Peter W. Cardon

Abstract

We report our survey research about what American business professionals consider appropriate or civil mobile phone behavior during formal and informal meetings. The findings come from two of our recent research studies: an open-ended survey of 204 employees at a beverage distributor on the East Coast and a nationwide, random-sample survey of 350 business professionals in the United States. There were significant differences by age, group, gender, region, and income level. The differences between women and men were quite striking, with men nearly twice as likely to consider various mobile phone behaviors as acceptable in informal meetings.

Journal
Business and Professional Communication Quarterly
Published
2014-03-01
DOI
10.1177/1080569913501862
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Topics
writing across the curriculum empirical research

Citation Context

Cited by in this index (4)

  1. Cyphert (2024)
    Taking a Rhetorical Perspective on Emerging Communication Practice: Pedagogy as…
    Business and Professional Communication Quarterly
  2. Hastings et al. (2020)
    Nonverbal Communication and Writing Deficiencies of Graduates: Research by Unde…
    Business and Professional Communication Quarterly
  3. Towner et al. (2019)
    Not So Different? Student and Professional Perceptions of Mobile Phone Etiquett…
    Business and Professional Communication Quarterly
  4. Knight (2015)
    What to Do About Texting?
    Business and Professional Communication Quarterly

Cites in this index (0)

No references match articles in this index.

Also cites 9 works outside this index ↓
  1. 10.1080/03634520600748573
     ↗
  2. 10.1007/s12130-006-1024-4
     ↗
  3. 10.1145/1240866.1241031
     ↗
  4. 10.1057/palgrave.ejis.3000614
     ↗
  5. 10.1177/10805699070700040205
     ↗
  6. Peng Y. (2012)
    Mobile communication and Greater China
     ↗
  7. 10.1177/1080569912460400
     ↗
  8. 10.1080/01449290512331321910
     ↗
  9. 10.1057/978-1-349-95121-5_2338-1
     ↗
CrossRef global citation count: 16 View in citation network →

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