Business and Professional Communication Quarterly Mar 2014

Perceptions of Civility for Mobile Phone Use in Formal and Informal Meetings

Melvin C. Washington Howard University ; Ephraim A. Okoro ; Peter W. Cardon University of Southern California

Abstract

We report our survey research about what American business professionals consider appropriate or civil mobile phone behavior during formal and informal meetings. The findings come from two of our recent research studies: an open-ended survey of 204 employees at a beverage distributor on the East Coast and a nationwide, random-sample survey of 350 business professionals in the United States. There were significant differences by age, group, gender, region, and income level. The differences between women and men were quite striking, with men nearly twice as likely to consider various mobile phone behaviors as acceptable in informal meetings.

Journal
Business and Professional Communication Quarterly
Published
2014-03-01
DOI
10.1177/1080569913501862
CompPile
Open Access
Closed
Topics
empirical research gender and writing
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Citation Context

Cited by in this index (5)

  1. Cyphert (2024)
    Taking a Rhetorical Perspective on Emerging Communication Practice: Pedagogy as…
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  2. Hastings et al. (2020)
    Nonverbal Communication and Writing Deficiencies of Graduates: Research by Unde…
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  3. Towner et al. (2019)
    Not So Different? Student and Professional Perceptions of Mobile Phone Etiquett…
    Business and Professional Communication Quarterly
  4. Reinsch et al. (2019)
    Multicommunicator Aspirational Stress, Suggestions for Teaching and Research, a…
    Journal of Business and Technical Communication
  5. Knight (2015)
    What to Do About Texting?
    Business and Professional Communication Quarterly

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CrossRef global citation count: 16 View in citation network → Build reading path →

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