Not So Different? Student and Professional Perceptions of Mobile Phone Etiquette in Meetings

Emil B. Towner St. Cloud State University ; Heidi L. Everett Minnesota State University Moorhead ; Bruce R. Klemz St. Cloud State University

Abstract

Previous studies have noted the difficulties students have in understanding and adapting to professional workforce policies, especially mobile device usage and e-etiquette. This study focuses on determining how closely students and working professionals align in their perceptions of appropriate mobile phone usage during business meetings. After comparing the 476 student responses from our survey with a previous study, we found that student and professional perceptions aligned frequently; however, gender, age, and year in school influence student perceptions. The article concludes with suggestions for teaching and future research.

Journal
Business and Professional Communication Quarterly
Published
2019-09-01
DOI
10.1177/2329490619836452
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  1. Business and Professional Communication Quarterly

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