Even though learning outcomes have become an expected part of writing programs, how they are defined and subsequently used is often unclear. This study did a textual analysis of the terms used for outcomes on 42 universities’ first-year writing webpages. The study found that university writing programs use different terms for outcomes and define those terms differently across programs. The lack of clear definitions for outcomes across programs makes these documents difficult for writing programs, faculty, and students to use. Consequently, the author argues that composition studies needs to study definitions of outcomes terminology and then clearly define those terms in the materials programs, teachers, and students use. The author then presents suggestions for how programs and teachers might do this definitional work to make outcomes more useable for effective course design.

Tutoring represents a necessary service for students enrolled in open-admission institutions such as our regional campus which serves a diverse group of students, many of them in developmental writing courses. As the COVID-19 pandemic caused many universities to transition to fully remote instruction in March 2020, academic services were also asked to find innovative ways to assist these students remotely. For two English tutors, this meant improving the existing OWL, while also implementing a remote synchronous option to help students with their writing. The article reports on the two tutors’ efforts as they prepared for fall 2020 and on the multiple challenges they faced throughout the fall 2020 and spring 2021 semesters. As their end-of-semester reflections show, the campus took a while to respond to the new remote Learning Center offerings, and some offerings were more popular than others. The two tutors attempted to establish a new remote normal while also trying to balance their personal and professional lives. Working from home, however, left them feeling drained as technology limited them during synchronous sessions, and their Learning Center duties began to take precedence over their education and personal lives, impacting their mental well-being. The only positive aspect of the experience came from their collaboration, as the bond they had built from sharing the Learning Center space for years provided them with the strength needed to fulfill their duties. As the campus contemplates the move back to in-person instruction, the two tutors must now consider what their duties will be in fall 2021. Keywords : COVID-19 pandemic, remote synchronous tutoring, work-life balance, burnout

Nine people with mental health diagnoses wrote a dialogue to discuss how we navigate our conditions and ask for accommodations within an academic setting. We cogitate on the challenges of obtaining a diagnosis, how and when we disclose, the affordances and challenges of our symptoms, seeking accommodations, and advocating for ourselves. We consider how current scholarship and other perspectives are changing the conversation about mental health in the academy. We conclude that while the 2008 revisions to the Americans with Disabilities Act have addressed necessary accommodations, that those with mental health conditions are still seeking access.

This article offers a methodology for conducting large-scale audience analysis called “big data audience analysis” (BDAA). BDAA uses distant reading and thin description to examine a large corpus of text data from online audiences. In this article, that corpus is approximately 450,000 online reader comments. We analyze this corpus through sentiment analysis, statistical analysis, and geolocation to identify trends and patterns in large datasets. BDAA can better prepare TPC researchers for large-scale audience studies.

Digital media abound, so technical communicators must continually invent new ways to communicate in these new technologies. They must understand new media and find the most effective ways to use them. Using rhetorical and ethical theory, the authors of this book analyze the changes to professional communication provoked by technological advancement. The book offers case studies and analysis to demonstrate approaches to network interactions such as phatic communication, rhetorical interaction, social listening, and artificial-intelligence (AI) agents. This book is divided into two sections. The first details rhetorical and ethical approaches in communication; the second examines four “Cases of Network Interaction.” The first half of the book explains how rhetoric and ethics can be used to help create successful networked communication. The second half recommends how to apply rhetoric and ethics in specific workplace settings. Each chapter contains detailed subheadings and a helpful conclusion summarizing its main points, a feature sure to help students and novices digest the theoretical concepts presented. The summaries will also help readers who must quickly read and understand a specific topic without having to read the book in its entirety. This book provides a fairly general overview of the main issues influencing communication using digital media and new technology. It offers case studies and key concepts that could be applied to a variety of fields. This book could be used as an introduction to corporate communication across industries. It focuses on a few key rhetorical concepts; therefore, other theories such as postcritical approaches are not considered. This book introduces rhetorical theory applied to realworld cases. Doing so might help a wider range of readers see practical applications for it, even though the book does not offer rules, checklists, or guidelines to follow in networked communication. Nevertheless, the book clearly offers a comprehensible introduction to cases and considerations for professional communication and network interaction.

When I first stepped into an official college classroom inside prison, I had no idea that my writing had value. I was always told that I was an articulate person, an attribute that made me stick out amongst my peers in and outside of the correctional facility. I took on the habit of quickly learning the local vernacular to better camouflage my love of complex, formal language. Yet, those pesky, multisyllable symbols still managed to sneak out of my mouth and into my conversations at the most inopportune of times. Slurring or mincing words could not mask the slip of “multitudinous,” “ambivalence,” or “fruition” from my everyday speech. In the classroom, however, as I began to write academic papers, I realized that my grasp of the formal constructions of the English language that came so naturally to me gave me a clear advantage in speaking the local lingo of education.

Considering the need for writing and language programs to develop translingual and transdisciplinary pedagogies for teacher development at the graduate level (Canagarajah, 2016; Williams & Rodrigue, 2016), the authors examine the design of a multilingual pedagogy professional development series for first-year Spanish and Writing teaching assistants (TAs). As designers of and participants in the series, the authors explore the benefits and challenges inherent in transdisciplinary and translingual conversations and discuss implications for teaching and research in language and writing instruction and teacher development. In order to advance transdisciplinary and translingual approaches as a new normal in composition studies (Tardy 2017; Horner, NeCamp, and Donahue 2011), the authors hope to provide a professional development framework that adapts to the linguistic realities of different institutional contexts and students’ lived language experiences.