Chen Chen
11 articles · 4 books-
How Documentation Saved Lives: An Actor-Network Analysis of Digital Volunteering in China’s Rainstorm Disasters ↗
Abstract
Background: During two major rainstorm disasters in Henan and Shanxi provinces in 2021, digital volunteer groups in China used cloud-based technologies to facilitate rescue and relief efforts. Literature review: In technical and professional communication (TPC), crisis and disaster communication has been studied extensively in contexts such as public health emergencies, terrorist attacks and war, and natural disasters. However, less attention has been given to grassroots, digitally mediated volunteer networks, particularly through the lens of Actor-Network Theory (ANT). Research question: How did volunteer groups mobilize information through an expanded process of translation for disaster relief during the Henan and Shanxi rainstorm calamities? Research methodology: We conducted virtual, multisited ethnography by joining volunteer social media groups during the disasters. We also interviewed documentation creators and analyzed media coverage to understand the practices and infrastructures that supported their work. Results: We introduce a five-phase model of disaster communication: Problematization, Initiation, Launch, Optimization, and Transfer (PILOT). This ANT-informed model theorizes how distributed digital volunteer groups mobilized, stabilized, and transferred actor networks during crisis response, offering a more granular account of their emergent, decentralized, affective work than previous TPC scholarship. Conclusions: TPC professionals can (re)design adaptive communication infrastructures that support rapid response in digital environments, particularly in terms of organizational coordination, knowledge flow, and technological integration.
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Abstract
This Research Brief provides an overview of the current scholarship on transnational feminist rhetorics (TFR), drawing from interdisciplinary traditions. TFR inquiries should always begin with “a cogent analysis of power” (Dingo et al.), attending to how transnational power dynamics act on gendered bodies and how those bodies engage with and speak back to intersectional geopolitical forces. They rely primarily on the analysis of textual and visual artifacts in historical and contemporary contexts and use a variety of concepts and theories from rhetoric and elsewhere, grounded in the lived experiences of marginalized communities. The Research Brief ends with a discussion of future directions for this field, calling for more interdisciplinary inquiries, continued critical intersectional engagement with diverse transnational communities and subjectivities, reflexive and ethical research practices, and pedagogical applications.
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Abstract
This article examines the technological literacies reflected by participants in the transnational "White Paper Movement"/"A4 Revolution" in the Chinese diaspora, against the Chinese government's stringent "dynamic zero-COVID" policy. The analysis reveals how protestors engaged with the technological literacy framework of Hovde and Renguette (2017): functional and conceptual; critical and evaluative, in layered and interconnected ways. But these literacy skills are also extended tactically where they must not only know how to use technologies well, but also understand how a technology works enough in order to use it subversively. Thus, this article proposes a tactical technological literacy to contribute to the theorization of a "post-digital" life-especially in transnational activism contexts-where not only do people have to consider how (not) to use technologies (in the broadest sense) in both online and offline spaces but also how technologies may impose constraints and oppression on their daily life. The article ends with some pedagogical implications on how to foster a tactical technological literacy in TPC classrooms.
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Abstract
This article examines the technological literacies reflected by participants in the transnational "White Paper Movement"/"A4 Revolution" in the Chinese diaspora, against the Chinese government's stringent "dynamic zero-COVID" policy. The analysis reveals how protestors engaged with the technological literacy framework of Hovde and Renguette (2017): functional and conceptual; critical and evaluative, in layered and interconnected ways. But these literacy skills are also extended tactically where they must not only know how to use technologies well, but also understand how a technology works enough in order to use it subversively. Thus, this article proposes a tactical technological literacy to contribute to the theorization of a "post-digital" life-especially in transnational activism contexts-where not only do people have to consider how (not) to use technologies (in the broadest sense) in both online and offline spaces but also how technologies may impose constraints and oppression on their daily life. The article ends with some pedagogical implications on how to foster a tactical technological literacy in TPC classrooms.