Julie Dyke
12 articles-
Abstract
Introduction: We introduce our initiative to integrate professional preparedness electronic portfolios (ePortfolios) within an undergraduate mechanical engineering program. EPortfolios provide students with a visual way to illustrate examples of their skills and can help set them apart in employment applications and interviews. About the case: To better prepare our students to communicate their preparedness to potential employers, we integrated ePortfolios within existing undergraduate design courses. We also designed a new portfolio studio course. Situating the case: This teaching case is situated through previous literature on professional preparedness ePortfolios. We limit our scope to studies within engineering and technical communication disciplines. Methods/approach: We integrated ePortfolio instruction and an accompanying ePortfolio artifact assignment requirement within three design classes in our undergraduate Mechanical Engineering curriculum. We assessed assignments and surveyed participants to understand students’ takeaways and approaches on the ePortfolio classroom instruction and assignment. Results/discussion: Results from 147 assignment submissions across three classes indicated that although most assignment submissions demonstrated effective communication of engineering skills, a considerable number of submissions lacked in clarity, professionalism, or relevance. Extended instructional time on ePortfolios could benefit students. More focused instruction could be integrated into existing courses or in a stand-alone portfolio studio course. Our design of this future course was informed by our assessment of student artifacts as well as what we learned about students’ perceptions of ePortfolios from the 130 survey responses. Conclusions: We share lessons learned for teachers from multiple disciplines interested in integrating professional preparedness ePortfolios within their curricula.
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Abstract
Background: Communication is critical to engineering work, and despite its emphasis within engineering education, it is still noted as a gap in new engineers' preparedness for work. Literature review: Prior research points to communication gaps among new engineers. Few studies have extensively examined transitions between academic and professional engineering contexts. Work remains for understanding how new engineers transfer communication skills. Research questions: 1. In what ways do new engineers transfer communication practices from school to work? 2. What challenges do new engineers experience in moving from communication as practiced at school to communication as practiced at work? Research methodology: This study presents a thematic analysis of data from weekly reflections and regular semistructured interviews conducted during new engineers' first year of work. Results and conclusions: Despite relying heavily on academic experiences involving both documenting and presenting technical work, new engineers report experiencing communication-related challenges. While further attention to communication activities can be given within engineering curricula, the complexity and situated nature of communication in the workplace cannot be fully replicated in the classroom. As new engineers move between school and work, they experience challenges adapting to a new environment including communication activities embedded within unique sociocultural contexts. While the classroom cannot fully replicate these professional settings and all of their nuances, students can be made more fully aware of the embedded nature of communication activities. Moreover, engineering educators can simulate aspects of the workplace in capstone courses, and companies can provide guidance to help mentor new engineers through the inevitable context gaps.
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Abstract
Program location has been a key conversation piece in discussions concerning the technical communication profession. Less attention has been devoted toward location of individual faculty, particularly those who may be the lone communicator in departments outside of English or humanities. Although these arrangements may not be without challenges, they also may yield unique opportunities for interdisciplinary collaborations and professional identity shaping in ways that more traditional academic technical communication positions do not.
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Abstract
In teaching technical writing for nearly 20 years, I have recognized the importance of including writing assignments focused on improving students' clarity and effectiveness at the sentence level. I present a writing assignment for STEM students ranging from freshman to graduate-level. Students first find a published abstract in their discipline and then use readability tools to analyze the abstract's style. They revise the abstract for better readability while maintaining professional tone. This assignment reinforces research skills, audience awareness, and reflection on sentence-level stylistic choices.
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Abstract
Quad charts are a genre frequently used in scientific and technical environments, yet little prior work has evaluated their potential for reinforcing technical communication fundamentals. This article provides background information about quad charts and notes the benefits of implementing quad charts in the classroom. In particular, introducing engineering students to this genre appeals to their tendency to outline information and incorporate visuals in the planning stages of the composing process. The authors share their approach for integrating quad charts within a collaborative project in a fluid dynamics course and note the ways in which the genre facilitated effective project planning and communication within student teams.
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Learning Beyond the Classroom and Textbook: Client Projects’ Role in Helping Students Transition From School to Work ↗
Abstract
To prepare students for careers postgraduation, many academic programs have added components, such as service-learning projects (civic oriented, real-audience tasks) and client projects (real-audience corporate or nonprofit tasks), which aim to acclimate students to the expectations of “real world” clients while they are still in the relatively “safe” domain of the classroom. The two studies reported in this paper examine whether participating in client projects as part of regular technical communication classes aids students in internships and later on the job. Research questions: Overall question: How does legitimate peripheral participation in client projects give students opportunities for learning beyond the end of the client project? Literature review: Service-learning and client projects are intended to benefit students by offering real-world audiences and complex experiences with professional practitioners. Client projects help students face these challenges when moving from school to work, such as acculturating into the organization or completing tasks designed for purposes other than the learner's development. Methodology: To evaluate experiences on a particular client project, study one surveyed six students with open-ended questions about their experiences on it. To explore how the client project prepared them for internships, study two used semistructured interviews with interns and supervisors, observations of interns at work, and documents that interns created. Results and conclusions: Through recursive analysis, client projects emerged as being important in students' internship experiences. Students participate in client projects in ways that support their learning and development as members of a community of practice in internships and on the job. This learning is gradual and varied. One particular finding for teachers is that rather than shield students from client interactions, it may be helpful to promote frequent, structured interactions with clients to better prepare students for the workplace.
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Integrating Communication into Engineering Curricula: An Interdisciplinary Approach to Facilitating Transfer at New Mexico Institute of Mining and Technology ↗
Abstract
This program profile describes a new approach towards integrating communication within Mechanical Engineering curricula. The author, who holds a joint appointment between Technical Communication and Mechanical Engineering at New Mexico Institute of Mining and Technology, has been collaborating with Mechanical Engineering colleagues to establish a department-wide program with the goal of facilitating transfer of rhetorical instruction to engineering deliverables involving written and oral communication. To carry out this goal, the program incorporates a set of best practices informed by prior research in the areas of knowledge transfer, writing studies, and educational theory. These best practices and the theories informing them are described in this profile. In addition, the author offers preliminary lessons learned and presents implications for writing faculty interested in facilitating transfer through interdisciplinary initiatives.
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Emphasizing Research (Further) in Undergraduate Technical Communication Curricula: Involving Undergraduate Students with an Academic Journal's Publication and Management ↗
Abstract
This article presents follow-up information to a previous publication regarding ways to increase emphasis on research skills in undergraduate Technical Communication curricula. We detail the ways our undergraduate program highlights research by requiring majors to complete senior thesis projects that culminate in submission to an online peer-reviewed journal housed at our institution. This article also describes the roles our undergraduate students play in helping to manage the publication of that academic journal, an activity that further increases students' awareness of the research process and the value of writing for an academic audience beyond the classroom.
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The Two-Semester Thesis Model: Emphasizing Research in Undergraduate Technical Communication Curricula ↗
Abstract
This article addresses previous arguments that call for increased emphasis on research in technical communication programs. Focusing on the value of scholarly-based research at the undergraduate level, we present New Mexico Tech's thesis model as an example of helping students develop familiarity with research skills and methods. This two-semester sequence serves as a capstone experience for students' writing, designing, editing, and presentation skills. It also involves members of our corporate advisory board and provides an opportunity to teach students to understand and apply research methods to unique projects, skills we argue will benefit students no matter what environments they enter upon graduation.
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Choose Sunwest: One Airline's Organizational Communication Strategies in a Campaign against the Teamsters Union ↗
Abstract
This article presents a qualitative text analysis of persuasive documents written by a major U.S. airline in a 2004 counter-campaign against the Teamsters union. The methodology for this study is based on Stephen Toulmin's argument model, including his “double triad” and his interpretation of artistic proofs, which parallel the three classical rhetorical appeals. Actual corporate documents are featured in this article, supported by content from management conference calls that were attended by the researchers. The article concludes with implications for teaching and research in the field of technical and professional communication.
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Blurring Boundaries between Technical Communication and Engineering: Challenges of a Multidisciplinary, Client-Based Pedagogy ↗
Abstract
Abstract Educational settings tend to provide highly specialized contexts for learning. In contrast, workplaces are increasingly multidisciplinary, presenting challenges often not considered in the technical communication curriculum. Our technical communication program is addressing this issue by building partnerships with programs in mechanical engineering and industrial engineering. In this article, we discuss a study of our initial semester matching technical communication students with teams of engineers in a capstone, client-based design course. We focus on challenges the students faced in the multidisciplinary, client-based experience. Based on our initial results, we suggest that academic and professional settings could do more to address the types of challenges identified. We call for a more inclusive pedagogy, one that expands the boundaries of technical communication and welcomes multidisciplinary experience in shared contexts.