In response to recent calls for internationalization and greater social relevance in professional communication teaching and research, this article links service-learning pedagogy with participatory action research (PAR) methods. A multi-year collaborative project in Kenya illustrates both the challenges and the positive outcomes of international partnerships, which include increased intercultural communication skills, significant contributions to the literature, invigoration of teaching and curriculum, and the development of global civic awareness among all participants. In their recommendations for faculty interested in developing similar partnerships, the authors highlight the importance of understanding the theoretical foundations of service-learning pedagogy and PAR methods, and advocate for the incorporation of exploratory site visits, pre-departure preparation for both students and faculty, critical reflection, efforts to ensure reciprocal benefits, and ongoing outcomes assessment.

This article presents an argument for and offers illustrations of service learning in technical communication courses and curricula. Alongside traditional internships that prepare students as future employees, service learning provides students with an education in engaged citizenship. This article reviews service-learning literature, discussing specifically the advantages of projects to students, faculty, and the community. The authors also describe three projects in which instructors and students integrated service learning and technical communication in innovative ways.