Although traditional asynchronous tutoring is associated with text-based communication, writing centers are beginning to experiment with asynchronous multimodal tutoring with the assistance of accessible and interactive multimedia technologies and instructional platforms like VoiceThread. Using a mixed-methods approach of surveys and interviews of undergraduate students at a Hispanic Serving Institution (HSI), this study explores the potential benefits of asynchronous multimodal tutoring beyond access and convenience: We examine why students choose to submit their papers for asynchronous multimodal feedback, and whether they perceive that the multimodal aspect of the feedback improves their understanding and enhances their connection with tutors.

Since its inception in 2003, the IWCA Summer Institute (SI) has been understood within the writing center field to be an important professional development opportunity for new and experienced writing center professionals (WCPs). Publications on the SI to date have focused on anecdotal perceptions of the benefits to leaders and participants or on a single outcome, such as research output. Thus, the writing center field knows little about how and in what ways participants perceive the SI’s benefits across cohorts and across a variety of professional areas. By gathering quantitative and qualitative data from every SI cohort from 2003 to 2019, the goal of this study was to identify and define the benefits of the SI, focusing in particular on how participants themselves understand them. The survey received 161 responses, a response rate of approximately 27%; all 17 years of the SI were represented. The study found that, despite the field’s shifting priorities since 2003, the concerns and needs of WCPs have remained relatively constant over time, and that the SI serves the most pressing administrative needs of participants.