Teacher communication influences students’ cognitive and emotional well-being, yet mechanisms linking communication behaviors to learning outcomes remain underexplored. Grounded in the conservation of resources framework, this study tested an ecological model in which teacher clarity and rapport indirectly reduced writing apprehension through perceived immediacy, self-efficacy, and burnout. Undergraduate students ( N  = 389) in Business and Professional Communication courses completed validated measures. Structural equation modeling supported a serial mediation: clarity and rapport predicted immediacy and self-efficacy, which reduced burnout and, in turn, writing apprehension. Findings highlight burnout as a psychological conduit linking instructional communication to student anxiety.

This study examined how lecture background type influences student learning experiences in business and professional communication contexts. An online experiment was conducted with undergraduate students in the United States. Participants viewed a lecture on one-way interviews presented with either a digitally created background (university-branded PowerPoint slide) or authentic-appearing background (image of a physical office wall). The results revealed an indirect effect of lecture background type on students’ perceptions, mediated by the perceived social presence of the instructor: specifically, a lecture delivered with an authentic-appearing background fostered social presence, which in turn, enhanced students’ perceptions of the instructor’s credibility and their affective learning.

Purpose: Writing has been identified as an important skill. Business writing refers to the form of writing that is used to communicate in formal settings in various corporations and organizations. A number of research studies have identified writing as a crucial skill that needs to be developed by students. The purpose of the study is therefore to understand how an experiential learning module on business writing can improve the email-writing and report-writing skills of management postgraduates. Design/Methodology/Approach: The study uses an experimental research methodology based on experiential learning pedagogy to obtain the results of the intervention on the business writing skills of the management postgraduate students. The module was developed by the researcher and then was taught to the students through the online platform Zoom. Pretest, posttest, and delayed posttest analysis was conducted to find the impact of the intervention. The students were evaluated by an industry expert to avoid bias as they were trained by the researcher. Findings: The results of the study indicated that the intervention had a significant impact on the business writing skills of the participants. The results of the component analysis also indicated a large effect on the content, persuasive abilities, lateral thinking abilities, and the interpersonal skills of the participants in written communication. The analysis of the test scores revealed that an initial training based on the experiential learning methods can have a long-term impact on the improvement of the skills of the students, as the delayed posttest results were more than the posttest results. Originality/value: The study will be beneficial to educators, trainers, as well as students in understanding how experiential learning can impact the business writing skills of the students.

What characterizes the language choices of untrained student peer reviewers? Undergraduate students ( N = 83) were randomly assigned to provide peer feedback on persuasive presentation manuscripts to three peers from their same and/or different course section. A total of 233 peer reviews were analyzed in terms of politeness, quality, and valence. Content and statistical analyses revealed similar politeness levels and quality regardless of the assessors’ identified gender or section of the assessee. However, students produced significantly more positively valenced reviews for same-section classmates, suggesting that students soften feedback through warmer language for peers with whom they have frequent interaction.

Mentoring of graduate students is essential to the professional development of business and professional communication (BPC) scholars; it also helps advance the field of BPC and its disciplinary identity. In this article, a professor and graduate student use a case-study approach incorporating historical/archival data collection and grounded in critical reflection to describe and characterize their own long-term, cross-institutional mentoring relationship. They analyze artifacts from their mentoring experience; discuss benefits and challenges to mentoring in BPC; offer implications for mentees, mentors, and academic programs in creating formal mentoring plans; and suggest topics for further research.

This study examined the perceptions and expressions of learning of 18 undergraduate students who participated in case study competitions through qualitative inquiry. The participants articulated learning outcomes based on their participation in a case competition, including enhanced communication, critical thinking, and analytical skills; viewing diversity as an educational benefit; and gaining a deeper understanding of business fields such as consulting. These findings suggest case study competitions are a viable tool for business educators to aid students in preparing for competitive work environments.

As a relatively innovative teaching/learning approach in the Arabian Gulf region, in general, and in Oman, in particular, project-based learning requires progressive amendments and adaptations to the national culture of the learner. This article offers analysis of the current state of the approach in the local educational environment. Furthermore, it introduces the challenges of applying this unconventional type of instruction to Omani learners together with their response to the new learning conditions and philosophy. It also offers ideas on adaptations and implementation of project-based learning within the Arabian Gulf undergraduate student community.