Writing Center Journal
477 articles2023
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Abstract
In this hybrid essay, I engage creatively with the illusory nature of contingent work, presenting three episodes from my personal experiences as a contingent writing program administrator (WPA) during the COVID-19 pandemic. At the same time, I interrogate these experiences by building on past critiques of “comfortable” writing centers, applying Sara Ahmed’s work on the affectiveness of (dis)comfort in order to examine comfort and its uneasy relationship with labor. For whom is the writing center expected to labor to provide comfort? Whose comfort, and moreover whose safety, is jeopardized or made invisible in the process? In answering these questions, this essay proposes that writing center work during the pandemic offers three valuable insights into contingency: first, how contingency is a state that generates semantic shifts around its workers, such as the slippery meaning of “comfort”; second, how contingency reproduces itself aesthetically in “comfortable” writing center spaces; and finally, how writing center professionals might work to resist the exhaustive demands of contingency within writing center work.
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Abstract
Using a sprinkle of Queer Theory, their on-the-job experiences, and writing center scholarship that challenges disciplinary orthodoxies, two intersectionally queer and contingent writing center researcher-administrators examine the constraints of contingency; discuss the underlife of queer labor; and point to queer labor nuances and possibilities alongside contingent writing center work.
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Abstract
This article explores the scholarly endeavors upon which writing center directors and coordinators must embark to effectively run their centers. Additionally, the authors explore ways to use their contingent statuses as leverage for either tenure or promotion by linking their scholarly work to departmental and university tenure/promotion requirements.
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Abstract
This article offers a critical reading of writing center workplace space. Weaving together counterstorying with semiotic, geographic, and rhetorical analysis of space, the author provides an alternative way of understanding the connections between our physical and metaphorical workspaces. Precarity and contingency, the article posits, are made more palpable through connection to physical space because writing center labor (and workers) are often identified mostly through their space and availability. Ultimately, this article argues for a new way forward that decouples writing center workers and labor from inhabited workplace space. Arguing that these spaces are gendered, classed, and raced (among other things), we need to reimagine our workplace identities as separate from the spaces in which labor takes place.
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Abstract
Based on the concept of transformative listening by García (2017) that views listening as a form of decolonial work that must take place in writing centers, the article examines colonial thinking and contingency as toxic preexisting conditions of writing center ecology that hinder our ability to listen to marginalized multilingual voices. Recognizing the commonality between multilingualism and contingency, both as ignored marginalized intersecting identities in the hierarchy of the racialized and corporatized university system, the article describes the complexity of engaging contingent workers in decolonial work and listening. Further, it argues that contingency creates significant barriers to the type of antiracist and decolonial work that García calls for that cultivates transformative listening. The article proposes specific types of collaborative training and partnerships that writing centers should invest in to foster decolonial listening and work while addressing the material constraints faced by contingent faculty and staff.
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Abstract
Despite comprising the majority of labor in higher education in general and writing centers more specifically, contingent workers’ voices and experiences have often been overlooked. The contingent voices that have been represented have predominantly been those in director or administrative positions, not the professional tutors who engage in centers’ day-to-day consulting. This lack of representation in the literature perpetuates institutional inequities and belies a larger paradox: that contingent workers attempting to ameliorate the precarity of their situation may jeopardize their livelihood. Because contingent workers’ identities and roles have historically been ignored and marginalized, few research and publication options are available to them. For this reason, this research used autoethnography, one of the only methodologies available to the contingent professional tutor authors that allowed us agency to share our lived experiences and identities as contingent workers. Three themes emerged from our autoethnographies: vital to but not valued by the institution, working to live but destroying the body, and the illusion of choice. After discussing themes, we call for a continuation of what this work begins, particularly that the field of writing center studies should aim for wider representation of contingent and multi-identitied voices in its literature, conferences, and leadership organizations.
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Abstract
This essay aims to build upon the Peer Writing Tutor Alumni Research Project (PWTARP), designed by Bradley Hughes, Paula Gillespie, and Harvey Kail (2010), which focuses on what tutors learn about themselves as writers and students. However, the PWTARP survey, like much of writing center scholarship, focuses on student workers attending PWIs (Predominately White Institutions). To help fill the diversity gap in the existing literature, the current study uses the PWTARP survey as a frame of reference to investigate what tutors learned about themselves as writers and students at a Hispanic-Serving Institution (HSI). Based on feedback from a team of current and former tutors, we added questions that addressed demographics, multilingualism, and worker conditions. We conducted a mixed methods case study and collected data via surveys and focus group interviews with tutor alumni before and during the COVID-19 pandemic (2019–2022). Our findings connect with many results of the original PWTARP and other responses about economic vulnerability and the emotional labor of tutoring. Also, our survey produced many useful findings about issues related to being a contingent worker, including economic pressures, emotional labor, and professional development.
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Abstract
We expand the field’s focus on contingent labor to include part-time student employees’ experiences in addition to the experiences of part-time and contingent faculty. This article uses autoethnography and diary studies as frameworks for understanding the experiences of undergraduate tutor labor, particularly as it involves undergraduate research. Further, we show how a faculty mentor and writing center director’s view of a student tutor’s contingency can lead to revised approaches in writing center administration.
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Abstract
In this exploratory study, we took as our point of departure Lori Salem’s (2016) call to investigate the factors that affect students’ decisions to visit the writing center. Rather than exploring student decision-making through a sociological lens, as Salem does, we drew on insights from social psychology to understand students’ motivations. We explored two self-theories drawn from social psychology that are associated with students’ academic achievement and with students’ help-seeking: (1) implicit beliefs about intelligence or “mindsets”; and (2) sense of belonging. Using questions from previously validated scales, we measured first-year students’ mindsets and sense of belonging and tested the relationships between these self-theories and students’ visits to the writing center. We found correlations between students’ mindsets and their willingness to seek support, but the relationships differed between minoritized students and comparison students. Although the numbers are modest, we noted a difference in the relationship between sense of belonging and writing center visits for minoritized students. Our study suggests areas for future research, which has the potential to change the way that writing centers conduct outreach to students and has possible implications both for our marketing efforts and tutor training.
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Timely, Relevant, Practical: A Study of Writing Center Summer Institute Alumni Perceptions of Value and Benefits ↗
Abstract
Since its inception in 2003, the IWCA Summer Institute (SI) has been understood within the writing center field to be an important professional development opportunity for new and experienced writing center professionals (WCPs). Publications on the SI to date have focused on anecdotal perceptions of the benefits to leaders and participants or on a single outcome, such as research output. Thus, the writing center field knows little about how and in what ways participants perceive the SI’s benefits across cohorts and across a variety of professional areas. By gathering quantitative and qualitative data from every SI cohort from 2003 to 2019, the goal of this study was to identify and define the benefits of the SI, focusing in particular on how participants themselves understand them. The survey received 161 responses, a response rate of approximately 27%; all 17 years of the SI were represented. The study found that, despite the field’s shifting priorities since 2003, the concerns and needs of WCPs have remained relatively constant over time, and that the SI serves the most pressing administrative needs of participants.
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Abstract
Over the past several decades, writing center scholarship has evolved to include multiple theories and pedagogies that led to widely used best practices. As is the case in many disciplines, often writing centers at large, research PWIs are most often cited and highlighted within the scholarship. While many of those readings do offer helpful strategies for working with students at all levels, often they do not account for the unique contexts and diverse student populations that make up many HBCUs. As a result, more research from a variety of writing centers is needed so practitioners see there are multiple ways to operate a successful center and facilitate effective sessions. These authors begin by describing their student population and the HBCU learning environment. They then articulate three specific strategies, many of which directly oppose current mainstream practices, implemented in their writing center that influenced their policies and procedures. Lastly, they explore larger implications for these findings, for they believe aspects of these practices, all with traditions deeply rooted in the often-undervalued affective components of literacy instruction at HBCUs, will advance ideas in the field and ultimately be helpful for staff and students in all writing center contexts.
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Abstract
Especially in the wake of the recent pandemic, asynchronous consulting has become increasingly central to writing center work. Yet writing center scholarship has little attended to the significant impact writer input can have on asynchronous writer-consultant exchanges. Drawing on asynchronous consultation data collected before and after our 2019 redesign of our writing center’s asynchronous system, this comparative study examines the specific effect of the writer appointment form on the nature of both writers’ requests for feedback (RFFs) and consultants’ resulting comments. Our findings suggest that differently designed appointments forms can scaffold significantly different kinds of asynchronous writer-consultant exchanges, especially visible in the different emphases writers and consultants put on issues of correctness, clarity, organization, and the writer’s rhetorical situation. We argue that, particularly in the case of asynchronous consulting—which can easily devolve to a “fix-it” model of consulting—it is important for writing center administrators to design asynchronous platforms that encourage both writers and consultants to more explicitly consider how the specific rhetorical features of a writing task can shape revising goals.
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Accidental Outreach and Happenstance Staffing: A Cross-Institutional Study of Writing Center Support of First-Generation College Students ↗
Abstract
First-generation students (FGS) make up a significant percentage of college populations. However, they experience hardships that are less common for their continuing-generation peers. They struggle to understand the “rules” of college and lack the cultural capital that can help students succeed through generations of knowledge about how to navigate college. Writing centers attempt to lessen these burdens by providing outreach to marginalized student populations, including FGS. However, there has been a lack of cross-institutional research that examines exactly how writing centers support FGS. This article presents a mixed-methods study that begins to close that knowledge gap and demonstrate common patterns of FGS support across institution types in the United States. Results show that most FGS support is “accidental” and highly context-specific, which makes measuring success difficult. The results of this study also show that tutor staffing and training play a significant role in FGS support and should be further researched in writing center studies. The author argues that we need to do more assessment of our outreach and its outcomes for FGS, going beyond our narratives of what does or does not work for marginalized students.
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Abstract
Writing center scholars have long debated whether writers are best served by “generalist” tutors trained in writing center pedagogy or “specialist” tutors with insider knowledge about a course’s content or discipline-specific discourse conventions. A potential compromise that has emerged is training tutors in the purposes and features of specific genres. The writing center literature showcases many different approaches to genre training. However, little empirical research, if any, has explored how tutors’ genre knowledge affects session outcomes. The present study used a mixed-methods approach to compare session outcomes for students who worked with generalist and genre-trained tutors. We analyzed pre-consultation and revised literature review drafts to determine whether students who worked with tutors trained in the genre of literature reviews improved their drafts more or revised their drafts differently than students who worked with generalist tutors. Additionally, we performed a qualitative analysis of student reflections about their writing processes to explore how tutor training impacts students’ impressions of their consultations. Findings indicated that students who worked with genre-trained tutors revised their drafts more substantively than did students who worked with generalist tutors. Moreover, students who worked with genre-trained tutors left with notably better and richer impressions of their consultations.
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Writing Centers and Neocolonialism: How Writing Centers Are Being Commodified and Exported as U.S. Neocolonial Tools ↗
Abstract
In this paper, we explore the complicity of writing centers in the Global North in global neocolonialism despite its resounding rejection within Western writing center scholarship, in which Romeo García contends that writing tutors can be “decolonial agents.” We show that higher education is used by governments in the Global North as a neocolonial tool and situate international U.S. writing center initiatives within this context. Writing centers have remained complicit in global neocolonialism involving the commodification and exportation of American English as well as Western-style institutions, curricula, and pedagogies. This is most explicit in recent writing center initiatives undertaken by the U.S. Department of State in Latin America, Eastern Europe, and Central and Southeast Asia. Our analysis of the IWCA and the global community of writing center organizations reveals that few institutions in the field are well positioned to address this important issue. Indeed, the IWCA has remained silent on the complicity of writing centers in the Global North in neocolonialism despite the resounding rejection of neocolonialism within the writing center community.
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Abstract
This article explores the emergence and development of writing centers in Brazil, using the author’s experience founding the Centro de Assessoria de Publicação Acadêmica (CAPA) at the Universidade Federal do Paraná as a case study. The author provides some historical context about Brazilian education and its traditional “banking model” of education (Paulo Freire) that did not value individual expression—including through writing. This model persisted even as composition studies evolved elsewhere. Academic literacy development in Brazil is thus a relatively recent phenomenon, and the effects of that paucity are felt among scholars in higher education settings. This motivated the author’s research into publication challenges faced by Brazilian faculty and graduate students, which revealed a need for more institutional support. This inspired the idea for CAPA, conceived as a space promoting dialogue around writing, not just language editing. In establishing CAPA, critical considerations were the use of a public call mechanism familiar to Brazilians (“o edital”) to make consultations part of the writing process, offering translation to draw more people from around campus, and conducting outreach that stressed writing over “English.” CAPA’s mission to foster academic identities and combat epistemicide makes it unique, but also gives it a very Brazilian flavor. Unlike some writing centers in other global contexts, CAPA was not an imported idea but emerged from local needs, fully integrated with Brazilian higher education culture, compatible with Brazilian understandings like critical pedagogy. CAPA represents a Brazilian innovation contributing original knowledge to international writing center conversations.
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Review: Unwell Writing Centers: Searching for Wellness in Neoliberal Educational Institutions and Beyond ↗
Abstract
“Unwell Writing Centers: Searching for Wellness in Neoliberal Educational Institutions and Beyond” blends narrative, mixed methods research, and rhetorical analysis to make a case for the possibilities inherent in homegrown wellness practices that are “communal, political, and rooted in defiance of white supremacy.”
2022
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Abstract
Seeking to support graduate student writers, writing centers at research universities have developed highly successful dissertation camps over the past 15 years. Previous research from North American dissertation camps has demonstrated significant benefits from these camps, as dissertation writers developed new writing habits and increased their productivity. In this study, however, a closer look at initial and follow-up survey responses provided by participants from dissertation camps at two institutions—an Upper Midwestern university in the United States that has held camps for 11 years and an Eastern European university that held an online camp during the 2020 pandemic—suggests that focusing on the positive responses may obscure some telling tensions between dissertation camps’ benefits and limitations. Our research reveals tensions around four key parts of dissertation camp curricula—developing writing habits and schedules, sustaining a community of writers, focusing on the drafting stage, and emphasizing cross- disciplinary participation. Listening more deeply to these outlier responses sheds valuable light on the affordances and limitations of dissertation writing camps and on how the curricula of dissertation camps might be reimagined to better articulate and embrace those tensions.
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Abstract
This mixed methods study examines whether veteran–novice mentorship between tutors, as part of continuous in-service professional development, would have a positive effect on either party’s transferable skills (e.g., communication, collaboration, and professionalism). Quantitative findings from pre- and postsurveys about the veteran–novice mentorship suggest that tutors have significant gains in some transferable skills, such as oral/written communication skills, teamwork/collaboration skills, digital technology skills, and career management skills, after attending the continuous in-service professional development. Quantitative findings from the pre- and postsurveys further indicate that novice tutors improve more, compared to veteran tutors, in their self-perceived oral/written communication skill levels. Qualitative findings from postmentorship interviews explain findings suggested by quantitative analysis, with contextual factors. This research study has bifold significance: “a theoretical perspective” on writing center work and research-supported professional development strategies. The findings of this study provide more food for thought on the subjects of how to design veteran–novice mentorships, how to target some transferable skills for professional development in the future, and how to exemplify the transferable skills in the survey to make those abstract constructs more concrete.
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Writing Centers and Neocolonialism: How Writing Centers Are Being Commodified and Exported as U.S. Neocolonial Tools ↗
Abstract
The editors of the Writing Center Journal and Purdue University Press, publisher of WCJ, are retracting the following article: Hotson, Brian, and Bell, Stevie. (2022). "Writing Centers and Neocolonialism: How Writing Centers Are Being Commodified and Exported as U.S. Neocolonial Tools." Writing Center Journal, vol. 40, no. 2, article 4. https://doi.org/10.7771/2832-9414.1020. This article contains two significant factual errors that the authors have agreed to correct. The Writing Center Journal is committed to the highest standards of publication ethics and has accepted the request of Dr. Ron Martinez and colleagues from the Universidade Federal do Paraná and the article’s authors to retract the piece until a revision can be posted. The journal will also create a space for published rebuttal.
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Abstract
This article presents findings from an IRB-approved study about writing center social media use and nonuse using survey data keyed to five factors: reasons for nonuse; purposes for use; platforms used; approaches to use that consider platforms and target audiences; and recommendations to other writing centers to use or not use social media. While the 91 writing centers not using social media commonly cited a lack of time, lack of staff, and lack of experience as reasons, the majority of writing centers in this study maintained a social media presence. These 153 writing centers tended to use multiple platforms, commonly to promote the center and reach other writing centers, and often perceived students and faculty as their target audiences. A majority of the 244 respondents recommend social media use to other writing centers regardless of their own center’s usage or non-usage. The study not only aimed to provide more and more in-depth data about writing center social media use and nonuse; it also considered conversations about writing center purpose as presented to a diverse audience that included administrators outside of writing centers and underscores the potential for writing centers to produce multimodal writing on such platforms.
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Abstract
Writing centers seek to expand their services beyond tutoring and develop evidence-based practices. Continuing and expanding the existing practices, the authors have adopted graduate writing groups (GWGs) to support graduate writers, especially those working on independent writing projects like a dissertation or article for publication. This article provides an effective model on how to develop and assess virtual graduate writing groups (VGWGs). This replicable, aggregable, and data-supported (RAD) research applied a mixed-methods design with pre- and postsurveys over the three semesters of running the VGWG. It found that the VGWG offered a full range of writing support that met graduate writers’ needs for time-based, skill-based, draft-based, and emotion-based support. Specifically, the VGWG significantly improved students’ approaches to writing in five key areas—goal setting, focusing on dissertation writing, generating plans for writing sessions, writing productivity, and writing progress. Therefore, this study contributes robust empirical validation of this model, suggesting that VGWG is an effective method to sup-port graduate writers and expand writing center services. Also, the authors provide a useful model on how writing centers can effectively assess through pre- and postsurveys in a straightforward manner, an assessment model that has both internal and external benefits.
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Abstract
Counterstories from the Writing Center is a book that centers the perspectives and experiences of peoples of color in writing centers as tutors, administrators, and students. The book aims to educate all readers, but specifically “white, straight, cisgendered women (WSCGW)” (p. 5), whose presence has permeated writing center scholarship and work, about how writing centers often engage in representational change or practice, applying Band-Aid solutions that fail to enact social justice and antiracist practices. The goal of the book is to get readers to exercise a certain level of humility, to reflect on and accept responsibility, in order to enact genuine and true change that begins to address and resolve issues of racism in writing centers.
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“Starting from Square One”: Results from the Racial Climate Survey of Writing Center Professional Gatherings ↗
Abstract
Though the conversation about race and racism in individual writing centers has developed in the last 30 years (Coenen et al., 2019; Condon, 2007; Dees et al., 2007; Denny, 2010; Faison, 2018; García, 2017; Greenfield, 2019; Greenfield & Rowan, 2011; Grimm, 1999; Kern, 2019; Lockett, 2019), scholars rarely discuss the racial climate of writing center professional spaces. This article reports on the findings from the Racial Climate Survey of Writing Center Professional Gatherings. Quantitative and qualitative data were collected in spring 2019, when participants were asked about their experiences and perceptions of the racial climate of international, national, regional, and local writing center professional gatherings during the 2017–2018 academic year. Results show a statistically significant difference between White participants and BIPOC participants in relation to experiences of racial microaggressions, tensions/comfort in professional gatherings, and experiences in sessions about race/racism. Across multiple survey questions, the lack of diversity noted by participants was one of the most significant factors shaping their experiences of the racial climate of writing center professional gatherings. Based on the results, suggestions for how to improve the racial climate of writing center professional gatherings are provided.
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Abstract
This study investigates postgraduate (PGs) and faculty needs concerning academic writing (AW) tutors’ qualifications in an English as a Foreign Language (EFL) context. Tutors are the core element of a writing center (WC) (Hays, 2010). These professionals listen to (Burns, 2014), advise, and exchange information (Reid, 1993, in Hays, 2010) collaboratively so students can resolve their writing issues (Hays, 2010). However, in EFL contexts, scant research exists about WCs, writing programs (Molina & López, 2019), and qualifications to recruit tutors (Özer, 2020). Thus, to plan a WC, 24 participants in chemistry were interviewed and surveyed. Findings reveal that EFL PGs expect specialized tutors in target fields, with high English proficiency, experience in teaching, and in writing scientific articles. However, recruitment is challenging as candidate tutors also need support in AW and to help their tutees as writers. Thus, the tutors can be scientists, teachers, or PG students with English, but must be trained in specialized and general English writing and tutoring approaches. The study contributes to knowledge concerning needs in WCs and tutors’ qualifications, and it offers possible suggestions to accommodate the PGs’ preferences in an EFL context. However, the small sample size and homogeneity of the participants make the results nongeneralizable.
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Decisions Squared: A Deeper Look at Student Characteristics, Performance, and Writing Center Usage in a Multilingual Liberal Arts Program in Russia ↗
Abstract
This article contributes to the ongoing discussion of student characteristics and usage/nonusage patterns in the writing center. Using a sample of 107 economics students from a selective, bilingual liberal arts program in Russia, the author finds statistically significant relationships among GPA, gender, English-language proficiency, and writing center usage. Namely, writing center usage predicts higher GPA and closes two achievement gaps related to gender and English proficiency. These findings complicate the picture presented by Lori Salem (2016), whose research showed gender, low SAT score, and being an English language learner to be strong predictors of writing center usage and produced a lively discussion about whether traditional writing center methods could be failing the students most likely to use the service. The present study suggests that while users may have less systemic social privilege, they also tend to be stronger students. As such, interventions should take care not only to address the needs of the students who actually visit but explore barriers to writing center access for nonvisiting students who are at the highest risk of dropping out.
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Abstract
Even small, taken-for- granted words can have a strong influence on the pedagogical effect of a writing conference. In this study, we examined how experienced and trained writing center tutors’ use of the discourse marker so helped them to connect ideas and to manage their conferences with students. We examined the extent to which tutors’ use of six types of so varied according to the English L1 (EL1)/ English L2 (EL2) status of their interlocutor. We studied 26 conferences: 13 involved eight tutors working with 13 EL1 students, and 13 conferences involved eight tutors working with 13 EL2 students. We found that conclusion/ result so occurred most frequently in tutors’ conferences with EL1 and EL2 students and that prompt so was the only type that exhibited a significant difference in frequency of occurrence between the two groups, occurring more frequently in tutors’ talk with EL1 students. We focused our qualitative analysis on prompt so, finding that it served two main purposes. We argue that examining discourse marker so generates implications for tutor training and shows the importance of paying attention to the small, seemingly unimportant words that tutors use.
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Abstract
Writing center professionals’ (WCPs) efforts to integrate transfer of learning theory into writing tutor education have exceeded empirical research on the effects of such curricula. Building on research in this area (Cardinal, 2018; Hill, 2016), we designed and implemented a semester-long, transfer-focused training curriculum for experienced undergraduate writing tutors that sought to build on tutors’ prior knowledge of writing center pedagogy. We tracked these tutors’ understanding of, attitudes toward, and uses of transfer and transfer talk in writing center sessions over the course of a semester. Through analysis of training meeting transcripts and a post-training survey, we found that tutors developed a basic understanding of transfer and demonstrated positive attitudes toward transfer and transfer talk; however, they responded negatively to examples of explicit transfer talk in the curriculum and proposed modifications constrained by the social context of tutoring (Carillo, 2020). We characterize these modifications as instances of tutors contextualizing transfer talk in light of their prior knowledge of writing center pedagogy. We encourage WCPs who are designing or researching transfer-focused tutor education to conduct additional empirical research and to prioritize tutors’ perceptions and experiences in order to develop more dynamic conceptions of transfer in writing center studies (Carillo, 2020).
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Abstract
Writing center scholarship often highlights the ways in which their distinctive, less directive, nongraded, and individualized instruction can make them distinctive social and pedagogical spaces. There is a simultaneous argument, however, that writing centers are often institutionally vulnerable and may be unable to engage in or promote such differences within the larger college or university. Yet, despite their size and possible vulnerability, the daily practices and institutional positioning of writing centers can help change conversations and work toward a different vision, political approach, and institutional presence. Drawing on Victor Friedman’s concept of “enclaves of different practice” and Brian Massumi’s theories of affect, this article explores how writing centers can adopt a theory of institutional change grounded in social fields and relationships. If, as Friedman advocates, institutions can be changed from the “inside out” through attention to empowering relationships and reconfiguring social fields, writing centers can adopt dispositions and practices to create the environments from which futures can emerge that sustain their values. The article provides brief examples of how a writing center can explicitly frame and promote pedagogical and participatory values to work toward larger institutional and political change.
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Abstract
Writing center literature often notes the stress and anxiety of students as a special concern for peer writing tutors, and tutor training manuals offer advice for tutors on how to manage student writers’ anxiety and stress in sessions. Few writing center sources, however, examine the stress/anxiety tutors may experience as a result of their work in the writing center, despite increasing interest in emotions and emotional labor in writing centers. This multi-institutional study examines whether peer writing tutors experience increased stress/anxiety while tutoring. Using a mixed-methods approach combining both surveys and physiological data (salivary cortisol levels controlled against days when they did not tutor), this study investigates the stress/anxiety of 21 tutors across 63 tutoring appointments. The data suggest that peer tutors who enter tutoring sessions in stressed or anxious states are potentially prone to increased stress or anxiety from tutoring. Moreover, they exhibited an inhibited awareness of both student writers’ stress and the potential impact of that stress on tutoring sessions. Results suggest that writing centers should increase their focus on tutor well-being, most crucially on emotional labor and its impacts for peer writing tutors.
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Meet the Tutors: Student Expectations, Tutor Perspectives, and Some Recommendations for Sharing Information about Tutors Online ↗
Abstract
This article presents findings from an IRB-approved study about tutors’ online information on writing center websites, scheduling systems, and social media. The study used surveys to investigate students’ responses to tutors’ online information and focus groups to investigate tutors’ rationale for the information they shared. While many researchers have studied how writing centers are presented online, little research considers how tutors are represented. The authors argue that such representation merits attention, as tutor profiles can affect students’ comfort with the writing center staff and their microdecisions about who to see and how to interact with them (Salem, 2016). The authors share advice for making decisions about how tutors are presented online and for using the process of creating meet the staff and similar pages to study and improve their centers.
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Abstract
Social justice movements, especially Black Lives Matter, inspired many writing center administrators to reflect on their commitments to antiracism and engage with antiracist professional development with their staff. However, there is continued need to study the impact antiracist professional development has on writing center consultants’ ability to practice antiracism in sessions. This article presents a predominantly white institution (PWI) writing center’s attempt to do this work, with a particular emphasis on how antiracist professional development complicates portrayals of consultant agency within the writing center. The study analyzes qualitative data collected from consultants’ reflective writing, survey, and interview responses. Results illustrate that, in the context of enacting antiracism in and beyond the writing center, consultants showed messy, partial, and incomplete forms of agency with the professional development curriculum impacting consultants of color and white consultants differently. These findings suggest writing center studies must embrace an understanding of antiracist professional development that is reflective, fragmented, and iterative, and identify more concrete practices of antiracist consulting.
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Multidisciplinary Staffing in a Graduate Writing Center: Making Writing Labor Visible, Valued, and Shared ↗
Abstract
Writing studies and writing center scholars have recently focused much-needed attention on how graduate student writers are taught, mentored, and supported. This scholarship also points to a persistent and stubborn conundrum: Graduate students must write their way into disciplinary belonging, yet most advisors lack a language for, or even awareness of, the specialized practices and tacit expectations shaping written discourse in their fields. While graduate student–serving writing centers help fill this writing-support gap, a reliance on English and humanities graduate students for staff reproduces a status quo in which the genre awareness and rhetorical vocabulary needed to mentor advanced academic writers are neither widely distributed nor recognized and valued. This essay offers the counterexample of a graduate writing center whose consultants hail primarily from master’s and doctoral programs in the sciences and social sciences. Using feminist social reproduction theory to examine this case study of one graduate writing center, the authors explore how multidisciplinary staffing resists the enclaving of writing process and rhetorical knowledge and points to a future in which the responsibility for mentoring graduate student writers is visible, valued, and shared.
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Abstract
Dr. Travis Webster’s monograph reports on qualitative research conducted into the working lives of 20 LGBTQIA-identifying writing center directors. From those interviews, Webster identifies three features of LGBTQIA writing center administrative labor: the unique capital with which their identities equip them, the activist labor that their identities call them to perform, and tensions between their labor and identities. He calls on writing center professionals and higher education administrators to become accomplices in the struggle against workplace injustices, moving beyond allyship that is all too often based in kind words rather than sustained action. The insights available in this book are valuable to anyone in higher education administration as they work to build more inclusive and welcoming spaces for LGBTQIA-identifying writing center professionals.
2021
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Writing Centres in the Netherlands Nondirective Pedagogies in a Changing Higher Education Landscape ↗
Abstract
This article examines the pedagogy of Dutch writing centres, comparing and contrasting it with the original interpretation of nondirective coaching and the way that has developed since the 1970s. Based on recent literature and contacts with American colleagues, we have drawn the tentative conclusion that generally, Dutch writing coaching is more strictly nondirective than it currently seems to have become in US settings. We then evaluate this practice in the context of the internationalization of research universities that has taken flight over the past 20 years, leading to many programs now being taught through English, which is the native language neither of the vast majority of our students (whether they are Dutch or international students), nor of their teachers. This has given rise to a shift in the needs and questions being expressed in our writing centres and an effect on our thinking about writing centre pedagogy.
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Abstract
The prefix trans-surfaces frequently in the recent scholarship from the related fields of composition studies, applied linguistics, and writing center theory. With its emphasis on moving across/beyond, trans-evokes spatiality, liminality, collaboration, negotiation, flux, and destabilization. These concepts have become familiar in the scholarship on US writing centers that supports a transition from monolingual to multilingual paradigm and translingual approaches. Multiple meanings of traversing embedded in trans-acquire a new significance in the experience of founding and functioning in a transatlantic writing center in which all forms of communication occur in more than one language and cut across different cultures. This article draws attention to this less explored territory. I consider the transcultural disposition of a transatlantic writing center to facilitate translingual approaches that expose and transform power dynamics in ways that emphasize collaboration and negotiation. To this end, I analyze bilingual literacy practices in a Moscow writing center in its foundational stage.
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Challenging our Lineages: Lessons on Language and Writing from a Writing Center Collaboration between Germany and Australia ↗
Abstract
This article describes how an unexpected observation by researchers studying writing support for nonnative speakers of English at German and Australian universities became the central insight of the work and resulted in the development of new literacy support measures. Only when the German researchers encountered Australian models of student literacy support did they realize that the German model of a writing center relied heavily on a US heritage while Australian models of student literacy support could be traced back to language and literacy support models from the United Kingdom. The central difference lay in the role that language was considered to have: while language skills were subsumed under writing in one model, writing skills were subsumed under the umbrella of academic language in another. Applying cultural anthropological approaches to the recognition of these two different perspectives allowed the German writing center
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Writing Centers and Programs: Their Role in Democratization Policies in Higher Education in Argentina ↗
Abstract
Within a framework of democratization policies, universities in Argentina are confronted with the challenge of offering educational support to all students, traditional and nontraditional, to help them enculturate in chosen disciplines and graduate from college. In this collaboratively authored article, we describe some of the conditions and processes that led higher education institutions to acknowledge the strategic role that teaching reading, writing, and oral communication play, to foster not only the students' learning process, but also inclusion and quality for the democratization of higher education. We also describe initiatives carried out by five Argentinean universities to address the development of academic literacies in Spanish-medium curricula, including the establishment of writing programs and/or writing centers on our campuses. We refer to tutoring practices, culturally specific genres and pedagogies, teaching and research initiatives, power dynamics within the different organizational and institutional contexts, and the paramount role of collaboration in shaping future initiatives. Finally, we identify similarities and differences between the five institutional experiences.
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Abstract
Composition studies in general, and writing center studies in particular, have developed an increasingly fulsome conversation about archives. Excellent recent work on the theory and practice of creating archives establishes best practices and rationales. Building especially on Stacy Nall (2014), we introduce "flash archiving" as a term and practice for what we call "good-enough archiving," an entry-point approach to archiving for harried writing center administrators and staff. Flash archiving mirrors the knowledge-making that is the de facto outcome of writing center practice: attuned to ephemera in the midst of solving real-world writing dilemmas. The notion of flash archiving arises from our work as writing center administrators in Lebanon and Egypt and offers a less-than-perfect but nonetheless quite viable way of getting a snapshot of writing centers' relational work. Because community engagement is central to the meaning-making practices of writing centers, we trace out the logic for and practical uses of flash archiving as a way of capturing the relational "nonevents" that typify such engagement. The result is a form of knowledge-making and collective self-fashioning attuned to the constitutive vagaries of writing center work.
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Mapping a Transatlantic Discipline: The Role of Handbooks in Discipline-Building in Austria, Germany, and Switzerland ↗
Abstract
How have handbooks shaped-and been shaped by-the emerging discipline of writing studies in German-speaking countries, a region in Europe that is home to a rapidly growing community of writing center professionals? This article addresses this question through a translingual review This article illuminates the unique role of practice in forging a transatlantic identity for writing studies in German-speaking countries. It shows how the aforementioned volumes, all published in German, collectively invite us to revisit practice as a window onto the cultural and institutional contexts of diverse writing center communities around the globe.
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Abstract
A Journal of Writing Center Scholarship, marks a first for the writing
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Review: Exploring European Writing Cultures: Country Reports on Genres, Writing Practices and Languages Used in European Higher Education ↗
Abstract
In September 2005, I found myself, in late middle age and more than two decades into my career, feeling like a student upon first studying abroad: general culture shock enhanced by academic culture shock. Coming from a writing center and writing program steeped in decades of US theory and pedagogy, I entered a space that, while partially informed by that theory and pedagogy, necessarily reflected a centuries-old British academic tradition and existed within a highly charged
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Abstract
African Americans and their contributions to our field’s first pedagogical models and operational structures are absent from writing center histories. This archival research invokes their presence by recounting the stories of five African American innovators—Bess Bolden “B. B.” Walcott, Coragreene Johnstone, Anne Cooke, Hugh Gloster, and Percival Bertrand “Bert” Phillips—spanning four decades at three historically Black colleges and universities (HBCUs). Their stories invite an expansive understanding of writing center work, moving beyond a focus on traditional tutoring and strictly alphabetic literacies and into “strategic literacies”—the survival skills needed to stand up for oneself and one’s community in the face of dangerous times and violently racist places. The writing center leaders described here saw writing as a tool to be used in concert with embodied performances for expression and survival to advance struggles for labor equity, legal justice, and civil rights. This conception of writing center work springs from sites of research such as HBCU archives and popular Black press archives that are less often examined by dominant disciplinary histories. From those sites, a timeline of African American writing center administrators emerges that spurs further research of these under-studied figures, who together constitute a remarkable legacy.
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Abstract
This article examines whether writing center (WC) visits significantly and meaningfully impact college writing. Eighty-two quantitative WC studies conducted between 1954 and 2019 were reviewed. Sixty-four included control groups and produced 71 measurable outcomes, which were reanalyzed via five meta-analyses, where 8,168 student WC visitors were compared with 15,119 nonvisitors. Both a statistically and meaningfully significant relationship between student WC visitors and writing performance resulted, with weighted average effect sizes from near moderate (.39) to near large (.70) and between 27% and 42% more student WC visitors having greater writing outcomes than nonvisitors. A sixth meta-analysis was conducted combining the five meta-analyses and all 71 WC outcomes; this showed 31.2% (weighted average effect size = 0.47) more student WC visitors demonstrated greater writing performance than nonvisitors. A seventh meta-analysis was performed that included the 15 WC outcomes focused on struggling writers, with 40.6% (effect size = 0.65) more struggling-writer WC visitors demonstrating greater writing outcomes than nonvisitors. Findings show using the WC has meaningful impact on writing generalizable to college WCs and WCs may especially support struggling writers. How these results may apply to struggling writers from diverse backgrounds is discussed in the context of reducing the academic achievement gap.
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Unicorn Status, Queer Activism, and Bullied Laboring: LGBTQ Writing Center Directors Reflect on Invisible Work ↗
Abstract
This article showcases interviews with lesbian, gay, bisexual, transgender, and queer (LGBTQ) writing center directors about their administrative work. In it, findings reveal that participant work distinctly departs from recent empirical writing center research about labor (Geller & Denny, 2013; Caswell, Grutsch McKinney, & Jackson, 2016), particularly in ways that practitioners’ invisible administrative work is informed and complicated by their LGBTQ identities. Across 20 interviews, participants communicated that their work extends to making queer activist space through their writing centers; to supporting tutors, students, and colleagues of all orientations with issues central to queer communities and mental health; and to navigating tense interpersonal terrain, especially bullying. In closing, the article calls for disciplinary responses and resources to make for more equitable labor landscapes for LGBTQ writing center practitioners.
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Abstract
Writing centers increasingly have been concerned with issues of race and racism in the center. However, most of the conversation around race has centered on student writers, with references to tutors of color given only in passing or in the context of larger discussions on race. This study uses interview data and a grounded theory methodology to examine the experiences of racism and anti-Blackness in writing centers for female Black undergraduate and graduate peer tutors, categorizing the experiences in three ways: attacks on character and identity, denials of credibility, and silencing. Connections are drawn with the experiences the tutors have outside the center, and the argument is made that the racial tension of their centers puts the women in a position of constant negotiation, performing a balancing act in which they must filter their responses to their racist encounters out of self-preservation. The results indicate that writing centers are not yet where the field and practitioners would like them to be and that much of the emotional labor of maintaining a tolerable work environment is falling to tutors of color. Writing center directors must do more to take back this responsibility and change the culture of their centers.
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Abstract
Writing consultants regularly perform emotional labor. They suppress or express emotions to welcome clients and invoke enthusiasm to cultivate writers’ confidence. Because emotional labor performs these crucial functions, it merits focused attention in writing center studies. However, while research has considered the emotional needs that writers bring, scholars have not yet sufficiently examined the affective engagements that consultations require of writing consultants. The first section of this article presents a case for treating affective dimensions of tutoring as labor. The second section analyzes five tutor-training manuals using the Specific Affect Coding System (SPAFF) to identify references to emotion and affect in the texts. This analysis shows that these tutor training manuals offer limited or indirect discussions of emotional labor and neglect the fact that relational work is just as much a practiced skill as cognitive work. The final section offers implications and proposes ways these manuals could start more robust discussions of emotional labor to further writing center goals of creating supportive, collaborative environments. By teaching and valuing the emotional labor of tutors, writing centers can become more inclusive places and mitigate factors that lead to burnout.
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Abstract
This article describes the year-long collaborative composing process of a rural writing center seeking to develop an anti-racism and social justice statement. The author reflects on the way in which rural perspectives are often dismissed, often seen as provincial and hostile towards ideas that might be included in an anti-racism and social justice statement. The piece also connects theories of composing, fluidity, and identity to the writing of the statement and provides a detailed analysis of the lengthy, often challenging composing process used. The author finds that the collaborative composing process, more than the resulting statement, was significant to the ongoing dismantling of racist practices in the writing center and in training writing center consultants.