Creating online surveys: some wisdom from the trenches tutorial

Abstract

<para xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"> With the advent of handy internet building tools, online surveys are becoming a promising alternative to traditional paper- and mail-based surveys to collect data for survey research. While conducting online surveys has its advantages, it comes with a unique set of challenges. Leveraging our experience in developing multiple online surveys, we highlight some of the critical issues of the process. This tutorial provides insights to develop and conduct online surveys effectively. In a step-by-step process, we offer recommendations to researchers at various decision stages of developing an online survey, from initial planning through the final data-collection phase. </para>

Journal
IEEE Transactions on Professional Communication
Published
2009-06-01
DOI
10.1109/tpc.2009.2017986
CompPile
Search in CompPile ↗
Open Access
Closed
Topics
Export

Citation Context

Cited by in this index (0)

No articles in this index cite this work.

Cites in this index (1)

  1. IEEE Transactions on Professional Communication
Also cites 33 works outside this index ↓
  1. 10.1086/322199
  2. 10.1177/109442810143003
  3. 10.1177/1077727X04274116
  4. 10.1037/0003-066X.59.2.105
  5. 10.1207/S15327590IJHC1602_04
  6. 10.1093/poq/nfl028
  7. 10.1111/j.1083-6101.2002.tb00149.x
  8. 10.1007/s11135-005-8081-8
  9. 10.1177/089443939901700307
  10. 10.1086/318641
  11. 10.1093/poq/nfi053
  12. 10.1086/317990
  13. comparing response distributions of offline and online data collection methods
    International Journal of Research in Marketing  
  14. 10.2196/jmir.6.3.e34
  15. web surveys versus other survey modes
    International Journal of Research in Marketing  
  16. 10.1177/089443939901700402
  17. 10.2307/3150783
  18. comparing the response rate, response speed and response quality of two methods of sendin…
    J Market Res Soc  
  19. 10.1002/j.2158-1592.2003.tb00053.x
  20. 10.1080/07399330490267495
  21. 10.1177/1094670506286323
  22. 10.1023/A:1022103510980
  23. 10.2307/249008
  24. 10.1348/000712699161189
  25. 10.1108/10595420610760879
  26. 10.1287/isre.13.2.205.83
  27. 10.1057/palgrave.dbm.3240252
  28. 10.1023/B:MARK.0000021968.86465.00
  29. why should i share? examining social capital and knowledge contribution in electronic net…
    MIS Quart  
  30. 10.1111/j.1467-8535.2006.00638.x
  31. 10.1002/ir.97
  32. 10.1287/isre.1070.0113
  33. 10.1093/ijpor/edl028