Case Studies as Minimalist Information

John M. Carroll Pennsylvania State University ; Mary Beth Rosson Pennsylvania State University

Abstract

Case studies are evocative narrative descriptions of a specific, real-world activity, event, or problem. Case-based learning is well established in professional education (e.g., law, business, medicine) and rapidly expanding in many other disciplines. We use cases as an instructional resource in our own teaching of usability engineering. In this paper, we analyze the proposition that cases can be a minimalist-information design technique-that is, as a design technique that (1) orients information to facilitate user action, (2) anchors information in activity, (3) prevents, mitigates, and leverages error, and (4) develops user autonomy. We discuss the next steps in a research program on case-based learning and speculate on other applications of cases as minimalist information design

Journal
IEEE Transactions on Professional Communication
Published
2006-12-01
DOI
10.1109/tpc.2006.885836
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Cited by in this index (2)

  1. IEEE Transactions on Professional Communication
  2. IEEE Transactions on Professional Communication

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