Business and Professional Communication Quarterly Dec 2025

Is Your Résumé/Textbook Up-To-Date? An Audit of AI ATS Résumé Instruction

Kathryn Lookadoo ; Sarah Moore

Abstract

Businesses increasingly use Artificial Intelligence (AI) Applicant Tracking Systems (ATS) to screen job applicants’ résumés. A summative content analysis auditing how 18 business communication, business English, and technical communication textbooks cover résumés and AI ATS found a lack of consensus. The study identified the challenge of offering specific advice on emerging AI technology in textbooks. The article recommends writing and teaching practice changes when discussing emerging technology and creating or using textbook content.

Journal
Business and Professional Communication Quarterly
Published
2025-12-01
DOI
10.1177/23294906231223101
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Topics
artificial intelligence technical communication multilingual writers

Citation Context

Cited by in this index (4)

  1. Moore et al. (2026)
    LinkedIn in Business and Technical Communication: A Textbook Analysis Grounded …
    Business and Professional Communication Quarterly
  2. DeJeu et al. (2025)
    “Don’t Ban, Teach”: Two Pilot Studies on AI Instruction in Business Communication
    Business and Professional Communication Quarterly
  3. Fleischmann et al. (2024)
    Introduction Special Issue <i>BPCQ</i> …
    Business and Professional Communication Quarterly
  4. Ponce (2024)
    AI Resume Writing: How Prompt Confidence Shapes Output and AI Literacies
    Business and Professional Communication Quarterly

Cites in this index (3)

  1. Getchell et al. (2022)
    Artificial Intelligence in Business Communication: The Changing Landscape of Re…
    Business and Professional Communication Quarterly
  2. Doan (2021)
    Teaching Workplace Genre Ecologies and Pedagogical Goals Through Résumés and Co…
    Business and Professional Communication Quarterly
  3. Moshiri et al. (2020)
    An Updated and Expanded Nationwide Study of Business Communication Courses
    Business and Professional Communication Quarterly
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CrossRef global citation count: 8 View in citation network →

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