Is Your Résumé/Textbook Up-To-Date? An Audit of AI ATS Résumé Instruction

Kathryn Lookadoo The University of Texas at Dallas ; Sarah Moore The University of Texas at Dallas

Abstract

Businesses increasingly use Artificial Intelligence (AI) Applicant Tracking Systems (ATS) to screen job applicants’ résumés. A summative content analysis auditing how 18 business communication, business English, and technical communication textbooks cover résumés and AI ATS found a lack of consensus. The study identified the challenge of offering specific advice on emerging AI technology in textbooks. The article recommends writing and teaching practice changes when discussing emerging technology and creating or using textbook content.

Journal
Business and Professional Communication Quarterly
Published
2025-12-01
DOI
10.1177/23294906231223101
CompPile
Search in CompPile ↗
Open Access
OA PDF Hybrid
Topics
Export

Citation Context

Cited by in this index (4)

  1. Business and Professional Communication Quarterly
  2. Business and Professional Communication Quarterly
  3. Business and Professional Communication Quarterly
  4. Business and Professional Communication Quarterly

References (40) · 3 in this index

  1. Abdelwahab H. R. Rauf A. Chen D. (2022). Business students’ perceptions of Dutch higher educational instituti…
  2. Albassam W. (2023). The power of artificial intelligence in recruitment: An analytical review of current AI-b…
  3. Anitha K. Shanthi V. (2021). A study on intervention of chatbots in recruitment. In Singh P. Polkowski Z. Tan…
  4. Barthell D. (2021). The rise of AI in talent acquisition and a look at what's next. Recruiting Daily. https:/…
  5. Beltran G. (2022 January 22). The pandemic changed everything about work; except the humble résumé. The New Y…
Show all 40 →
  1. Biswas D. (2021 July 26). 10 AI-based recruiting tools. Analytics India Magazine. https://analyticsindiamag.c…
  2. Black J. S. van Esch P. (2020). AI-enabled recruiting: What is it and how should a manager use it? Business H…
  3. Buijsrogge S. (2021). What promise does AI hold for recruitment? Deloitte.com. https://web.archive.org/web/20…
  4. DiBenedetto C. (2022 April 14). Looking for career advice? TikTok is here to help. Mashable. https://mashable…
  5. DiMarco J. Fasos S. (2020). Résumé content research across disciplines: An analysis of ProQuest from 1984-201…
  6. Business and Professional Communication Quarterly
  7. Enlyft. (n.d.). Companies using HireVue. Enlyft. https://enlyft.com/tech/products/hirevue
  8. Fuller J. Raman M. Sage-Gavin E. Hines K. (2021 September). Hidden workers: Untapped talent. Harvard Business…
  9. Gale Business. (2023 August 31). AI integration revolutionizes applicant tracking systems and recruitment pro…
  10. Business and Professional Communication Quarterly
  11. Gong Y. Zhao M. Wang Q. Lv Z. (2022). Design and interactive performance of human resource management system …
  12. Guzman A. L. Lewis S. C. (2020). Artificial intelligence and communication: A human-machine communication res…
  13. HireVue. (n.d.). Our science. HireVue. https://www.hirevue.com/our-science
  14. Hsieh H.-F. Shannon S. E. (2005). Three approaches to qualitative content analysis. Qualitative Health Resear…
  15. Hu J. (2019). 99% of Fortune 500 companies use applicant tracking systems. JobScan.co. https://www.jobscan.co…
  16. Hunkenschroer A. L. Luetge C. (2022). Ethics of AI-enabled recruiting and selection: A review and research ag…
  17. Kelly M. M. Michalek R. (2019). Children born preterm: How are we educating providers? The Journal of Nursing…
  18. Kennedy J. Morrow T. (1994). Electronic résumé revolution: Create a winning résumé for the new world of job s…
  19. Krause T. (1997). Preparing an online résumé. Business Communication Quarterly 60(1) 159-161. https://doi.org…
  20. Kuncel N. R. Ones D. S. Klieger D. M. (2014). In hiring algorithms beat instinct. Harvard Business Review 92(…
  21. Lacroux A. Martin-Lacroux C. (2022). Should I trust the artificial intelligence to recruit? Recruiters’ perce…
  22. Business and Professional Communication Quarterly
  23. Naidoo J. Dulek R. E. (2022). Artificial intelligence in business communication: A snapshot. International Jo…
  24. Weapons of math destruction: How big data increases inequality and threatens democracy
  25. Oracle. (n.d.-a). Cloud customer successes. Oracle. https://www.oracle.com/customers/?product=mpd-cld-apps:fu…
  26. Oracle. (n.d.-b). Oracle recruiting. Oracle. https://www.oracle.com/human-capital-management/recruiting/#rc30p2
  27. Palshikar P. Banerjee A. S. Srivastava R. Ramrakhiyani N. Patil S. Thosar D. Bhat J. Jain A. Hingmire S. Chau…
  28. Picker L. (2016). Goldman Sachs uses video to cast wider net for young bankers. The New York Times. https://w…
  29. Quible Z. (1998). The electronic resume: An important new job-search tool. Journal of Education for Business …
  30. Benefits, challenges and impact of e-recruitment
    International Journal of Business and Management Research
  31. Roever C. McGaughey Y. (1997). Preparing a scannable résumé. Business Communication Quarterly 60(1) 156-159. …
  32. Rojas-Galeano S. Posada J. Ordoñez E. (2022). A bibliometric perspective on AI research for job-résumé matchi…
  33. Schullery N. Ickes L. Schullery S. E. (2009). Employer preferences for résumés and cover letters. Business Co…
  34. Sorohan E. (1994). Electrifying a job search. Training & Development 48(10) 7-9. https://link.gale.com/apps/d…
  35. Yarger L. Cobb Payton F. Neupane B. (2020). Algorithmic equity in the hiring of underrepresented IT job candi…