Business and Professional Communication Quarterly Dec 2020

An Updated and Expanded Nationwide Study of Business Communication Courses

Farrokh Moshiri California State University, Fullerton ; Peter W. Cardon University of Southern California

Abstract

This nationwide study of business communication instructors examined course delivery, course outlook, topics and depth of coverage, social media and technology coverage, diversity coverage, critical thinking, and accessibility. The outlook for the course appears positive and promising, and instructors continue to add content to the course. An important finding is that business communication instructors’ level of confidence in technology significantly affects how they cover technology-mediated communication. Therefore, we suggest professional associations and higher education institutions should provide more opportunities for voluntary training in these newer communication technologies. Further research is needed about the strain placed on business communication instructors.

Journal
Business and Professional Communication Quarterly
Published
2020-12-01
DOI
10.1177/2329490620934043
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Topics
argument professional writing social media race and writing
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Citation Context

Cited by in this index (14)

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