Abstract

This article extends a dialogue regarding how (and what) communication skills are stressed within business schools, which should be regularly examined and updated. Specifically, this article addresses which skills interns and employers perceive as important. Results indicate that interns and their supervisors have similar perceptions of which communication skills are most important. Furthermore, emphasis placed on communication skills in the business curriculum did not necessarily translate to perceived importance by the interns. Skills employers perceived to be important were compared with adequacy of interns’ skills. Writing, proofreading, interpersonal skills with customers, and listening were among the skills interns lacked.

Journal
Business and Professional Communication Quarterly
Published
2019-06-01
DOI
10.1177/2329490619826258
CompPile
Search in CompPile ↗

Citation Context

Cited by in this index (9)

  1. Business and Professional Communication Quarterly
  2. Business and Professional Communication Quarterly
  3. Business and Professional Communication Quarterly
  4. Business and Professional Communication Quarterly
  5. Business and Professional Communication Quarterly
Show all 9 →
  1. Business and Professional Communication Quarterly
  2. Business and Professional Communication Quarterly
  3. Business and Professional Communication Quarterly
  4. Business and Professional Communication Quarterly

Cites in this index (4)

  1. Business and Professional Communication Quarterly
  2. Business and Professional Communication Quarterly
  3. Business and Professional Communication Quarterly
  4. Business and Professional Communication Quarterly
Also cites 13 works outside this index ↓
  1. Alshare K. A., Lane P. L., Miller D. (2011). Business communication skills in information systems (IS) curric…
  2. Bacon D. R., Anderson E. S. (2004). Assessing and enhancing the basic writing skills of marketing students. B…
  3. Brink K. E., Costigan R. D. (2015). Oral communication skills: Are the priorities of the workplace and AACSB-…
  4. Conrad D., Newberry R. (2012). Identification and instruction of important business communication skills for …
  5. DeKay S. H. (2012). Interpersonal communication in the workplace: A largely unexplored region. Business Commu…
  6. Gray F. E. (2010). Specific oral communication skills desired in new accountancy graduates. Business Communic…
  7. Kerby D., Romine J. (2009). Develop oral presentation skills through accounting curriculum design and course-…
  8. Maes J. D., Weldy T. G., Icenogle M. L. (1997). A managerial perspective: Oral communications competency is m…
  9. Robles M. M. (2012). Executive perceptions of the top 10 soft skills needed in today’s workplace. Business Co…
  10. Russ T. L. (2009). The status of the business communication course at U.S. colleges and universities. Busines…
  11. Ulinski M., O’Callaghan S. (2002). A comparison of MBA students’ and employers’ perceptions of the value of o…
  12. Waner K. K. (1995). Business communication competencies needed by employees as perceived by business faculty …
  13. Wardrope W. J., Bayless M. L. (1999). Content of the business communication course: An analysis of coverage. …
CrossRef global citation count: 19 View in citation network →