IEEE Transactions on Professional Communication Jan 2002

Corporate software training: is Web-based training as effective as instructor-led training?

N.W. Coppola New Jersey Institute of Technology ; R. Myre

Abstract

Web-based training has been both acclaimed as a self-paced, consistent, stand-alone alternative to traditional instructor-led training and disparaged for its high development costs and dearth of qualified trainers. Critics especially question its effectiveness. This case study tests the effectiveness of a stand-alone Web-based training program and compares the results to that of an identical instructor-led course. The course provides highly task-oriented instruction for a computer software package and was developed using a proven instructional design methodology. The data from this study show that Web-based training is as effective as instructor-led training for stand-alone software application training in a corporation.

Journal
IEEE Transactions on Professional Communication
Published
2002-01-01
DOI
10.1109/tpc.2002.801636
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Open Access
Closed
Topics
qualitative research digital rhetoric
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Citation Context

Cited by in this index (2)

  1. Brewer et al. (2012)
    Introduction to the special section: Navigating the boundaries in global traini…
    IEEE Transactions on Professional Communication
  2. (2007)
    IEEE Transactions on Professional Communication: Looking to the Past to Discove…
    IEEE Transactions on Professional Communication

Cites in this index (0)

No references match articles in this index.

Also cites 10 works outside this index ↓
  1. 10.1080/0954730940310101
     ↗
  2. bowman (1995)
    teaching end-user applications with computer-based training: theory and an empirical inve…
    J End User Comput  ↗
  3. 10.1177/002221949602900406
     ↗
  4. 10.1007/BF02193865
     ↗
  5. bohlen (1997)
    end user training: an experimental comparison of lecture versus computer-based training
    J End User Comput  ↗
  6. 10.3102/00346543050004525
     ↗
  7. 10.1021/ed050p469
     ↗
  8. 10.1002/tea.3660150604
     ↗
  9. 10.1126/science.166.3903.343
     ↗
  10. atkinson (1968)
    human memory: a proposed system and its control processes
    The Psychology of Learning and Motivation  ↗
CrossRef global citation count: 10 View in citation network → Build reading path →

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