Big brother is watching: computer monitoring and communication

K.B. DeTienne

doi:10.1109/47.272850

IEEE Transactions on Professional Communication Mar 1994

Big brother is watching: computer monitoring and communication

K.B. DeTienne

Abstract

A study was conducted to examine employees' reactions to computer monitoring. Associated issues that were examined included the employees' level of stress, job satisfaction and commitment; their feelings of personal control; and their opinions regarding management's use of information gathered through monitoring. Results of the study indicated that, contrary to many reports, computer monitoring can be positive when used correctly and accompanied with effective management communication. Employees' levels of stress were negatively correlated with their feelings of job satisfaction, personal control, commitment to the organization, and the employees' feelings about the appropriateness of the way in which their managers used the information gathered by monitoring. These results highlight the importance of the responsible use of monitoring, the significance of communication, and the value of recognizing and rewarding good performance.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>

Journal: IEEE Transactions on Professional Communication
Published: 1994-03-01
DOI: 10.1109/47.272850
CompPile: Search in CompPile ↗
Open Access: Closed
Topics: digital rhetoric
Export: BibTeX RIS

Citation Context

Cited by in this index (2)

Holton et al. (2008)

Unintended Consequences of Electronic Monitoring of Instant Messaging

IEEE Transactions on Professional Communication
Thompson et al. (1995)

Privacy, e-mail, and information policy: where ethics meets reality

IEEE Transactions on Professional Communication

Cites in this index (0)

No references match articles in this index.

Also cites 8 works outside this index ↓

10.1037/0022-3514.52.4.833

↗
10.1037/0022-3514.46.4.853

↗
10.1016/0001-8791(79)90072-1

↗
lodahl (1965)

The definition and measurement of job involvement

Journal of Applied Psychology ↗
10.1016/0749-5978(89)90051-4

↗
10.1177/000765038902800104

↗
10.1177/002194367801600102

↗
10.1016/0030-5073(84)90009-6

↗

CrossRef global citation count: 8 View in citation network → Build reading path →

Big brother is watching: computer monitoring and communication

Abstract

Citation Context

Cited by in this index (2)

Cites in this index (0)

Related Articles