Stylistic guidelines for e-mail

R.B. Horowitz ; M.G. Barchilon Arizona State University

Abstract

E-mail style has received little attention from corporations and other institutions. The absence of stylistic guidelines may create problems: communicating inappropriately with some audiences, losing sight of the message purpose, or wasting company resources in other ways. To solve such problems, technical communicators can use their unique abilities to promote e-mail formats that consider the strengths and limitations of the medium in addition to the traditional concerns with audience, purpose, and content of messages.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>

Journal
IEEE Transactions on Professional Communication
Published
1994-01-01
DOI
10.1109/47.365165
CompPile
Open Access
Closed
Topics
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Citation Context

Cited by in this index (2)

  1. IEEE Transactions on Professional Communication
  2. Journal of Business and Technical Communication

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