A data-collection strategy for usability tests

J. Rojek; A. Kanerva

doi:10.1109/47.317480

IEEE Transactions on Professional Communication Jan 1994

A data-collection strategy for usability tests

J. Rojek Microsoft (United States) ; A. Kanerva

Abstract

Because usability data can be expensive to collect and analyze, it is important that you collect the data you need to answer the usability test-questions. The article describes a two-part strategy to help with this aspect of a usability study. The first part of the strategy is to investigate the questions the product team has about its product and turn these questions into well-defined usability questions. The second part is to take those usability questions and develop a data crosswalk, a framework that gives you a systematic way to decide what specific evidence you need to answer the test questions, and what data you need to collect to get that evidence.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>

Journal: IEEE Transactions on Professional Communication
Published: 1994-01-01
DOI: 10.1109/47.317480
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Open Access: Closed
Topics: technical communication
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References (6)

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Usability Engineering
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Usability Testing and System Evaluation A Guide for Designing Useful Computer Systems
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bakcman (1986)

Observing Interaction An Introduction to Sequential Analysis
dumas (1993)

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rubin (1994)

Handbook of Usability Testing

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A data-collection strategy for usability tests

Abstract

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References (6)

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