The business environment, demographics and technology: a case study of Florida Power and Light's electronic employee communication services

D.H. Ostroff; D. Donnelly; A. Fried

doi:10.1109/47.126937

IEEE Transactions on Professional Communication Mar 1992

The business environment, demographics and technology: a case study of Florida Power and Light's electronic employee communication services

D.H. Ostroff University of Florida ; D. Donnelly ; A. Fried

Abstract

Electronic communication systems, such as a fiber-optic and telephone-delivered videotext service a videoconferencing capability, and a fax network, that have been used to improve the speed and quality of communication to 15000 employees dispersed throughout the state of Florida are described. The ways in which foreseeable changes in the state's demographics, the company's business environment, and emerging media technologies will interact to affect the evolution of the company's employee communication are described.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>

Journal: IEEE Transactions on Professional Communication
Published: 1992-03-01
DOI: 10.1109/47.126937
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Open Access: Closed
Topics: qualitative research digital rhetoric affect and writing
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The business environment, demographics and technology: a case study of Florida Power and Light's electronic employee communication services

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