Document usability through objectives

Abstract

Six steps that are very much like those used in the planning phase of a software product are listed. It is shown, with the help of an extended illustration, how these same steps apply to the planning of an information product. The result is a set of measurable objectives that actually prescribes the appropriate usability testing for the documentation.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">&gt;</ETX>

Journal
IEEE Transactions on Professional Communication
Published
1989-01-01
DOI
10.1109/47.44540
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  1. 10.1016/B978-0-444-70536-5.50040-3
    Handbook of Human-Computer Interaction