Abstract

SITUATING DOCUMENT DESIGN. What is Document Design? Evolution of the Field: Contextual Dynamics. OBSERVING READERS IN ACTION. How Documents Engage Readers' Thinking and Feeling. The Impact of Poor Design: Thinking about Ourselves as Users of Texts and Technology. Seeing the Text: The Role of Typography and Space. The Interplay of Words and Pictures. RESPONDING TO READERS' NEEDS. What Document Designers Can Learn from Readers. Appendices. Bibliography. Indexes. Colophon.