Abstract

This qualitative study compares how technical communicators (TCs) and subject matter experts (SMEs) characterize the role and value of the TC. Seven TCs and eight SMEs participated in an investigation of the similarities and differences between the perceptions of these two groups. Key findings are that SMEs perceive of TCs as investigators, educators, and relationship builders; TCs talk about themselves in terms of investigators, interpreters, and audience advocates; and TCs are often uncomfortable discussing their value.

Journal
Technical Communication Quarterly
Published
2016-10-01
DOI
10.1080/10572252.2016.1221140
CompPile
Open Access
Closed
Topics
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Citation Context

Cited by in this index (5)

  1. Journal of Technical Writing and Communication
  2. IEEE Transactions on Professional Communication
  3. IEEE Transactions on Professional Communication
  4. Communication Design Quarterly
  5. Communication Design Quarterly

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