Abstract

In Rwanda, apologies for crimes committed during the 1994 genocide were documented on the “Record of Confession, Guilty Plea, Repentance and Apology.” Unfortunately, a gap exists in our understanding of that document. This paper addresses that gap via a cultural approach to technical communication research that examines what was recorded, why, and how it shaped the public record. The paper concludes with suggested areas in which technical communication scholars can provide additional insight on apologies for wrongdoing.