Technical Communication Quarterly Aug 2007

“Just Roll Your Mouse Over Me”: Designing Virtual Women for Customer Service on the Web

Sean Zdenek
Journal
Technical Communication Quarterly
Published
2007-08-29
DOI
10.1080/10572250701380766
Topics
multimodality

Citation Context

Cited by in this index (4)

  1. Malone (2024)
    “Technical Editing and Women Scientists Were Made for Each Other”: Ethaline H. …
    Journal of Technical Writing and Communication
  2. Sánchez (2017)
    The Roles of Technical Communication Researchers in Design Scholarship
    Journal of Technical Writing and Communication
  3. Jones et al. (2016)
    Disrupting the Past to Disrupt the Future: An Antenarrative of Technical Commun…
    Technical Communication Quarterly
  4. White et al. (2016)
    Are We “There” Yet? The Treatment of Gender and Feminism in Technical, Business…
    Journal of Technical Writing and Communication

Cites in this index (10)

  1. Thompson et al. (2006)
    Women and Feminism in Technical Communication—An Update
    Journal of Technical Writing and Communication
  2. Smith et al. (2002)
    Feminist Theory in Technical Communication
    Journal of Business and Technical Communication
  3. Koerber (2000)
    Toward a Feminist Rhetoric of Technology
    Journal of Business and Technical Communication
  4. THOMPSON (1999)
    Women and Feminism in Technical Communication
    Journal of Business and Technical Communication
  5. Blyler (1998)
    Taking a political turn: The critical perspective and research in professional …
    Technical Communication Quarterly
Show all 10 →
  1. Durack (1997)
    Gender, Technology, and the History of Technical Communication
    Technical Communication Quarterly
  2. Johnson (1997)
    Audience involved: Toward a participatory model of writing
    Computers and Composition
  3. Gurak et al. (1994)
    Making gender visible: Extending feminist critiques of technology to technical …
    Technical Communication Quarterly
  4. LaDuc et al. (1994)
    The critical eye, the gendered lens, and “situated”; insights—feminist contribu…
    Technical Communication Quarterly
  5. LAY (1991)
    Feminist Theory and the Redefinition of Technical Communication
    Journal of Business and Technical Communication
Also cites 14 works outside this index ↓
  1. 10.1007/BF01205516
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  2. 10.1353/con.1996.0018
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  3. Cassell J. (1998)
    From Barbie to Mortal Kombat: Gender and computer games
     ↗
  4. 10.1145/332051.332075
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  5. 10.1080/03634528909378756
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  6. 10.2307/358988
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  7. 10.2307/375964
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  8. 10.1111/0022-4537.00153
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  9. 10.1007/BF01205512
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  10. 10.2307/358761
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  11. Shneiderman B. (2003)
    Leonardo's laptop: Human needs and the new computing technologies.
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  12. 10.1287/opre.6.1.1
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  13. 10.2307/1208942
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  14. 10.1162/105420499760347342
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CrossRef global citation count: 23 View in citation network →

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