Reviews

Brad Mehlenbacher North Carolina State University ; Louise Rehling San Francisco State University ; Jeffrey T. Grabill Georgia State University

Abstract

Procedural and Declarative Information in Software Manuals: Effects on Information Use, Task Performance, and Knowledge. Nicole Ummelen. Amsterdam: Rodopi, 1997. 224 pages. Standards for Online Communication: Publishing Information for the Internet/ World Wide Web/Help Systems/Corporate Intranets. JoAnn T. Hackos and Dawn M. Stevens. New York: Wiley, 1997. 380 pages (including index), plus CD‐ROM. Expanding Literacies: English Teaching and the New Workplace. Ed. Mary Sue Garay and Stephen A. Bernhardt. Albany: SUNY P, 1998. 383 pages.

Journal
Technical Communication Quarterly
Published
1999-06-01
DOI
10.1080/10572259909364673
Open Access
Closed

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  1. 10.1207/s15327051hci0302_2
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