The Value of Technical Documentation as an Aid in Training

Journal of Business and Technical Communication Oct 1998

The Value of Technical Documentation as an Aid in Training

MAX L. LOGES

Abstract

This article examines the value added to the United States Lighthouse Service by the operator's manuals, which were issued to the lighthouse keepers by the Light-House Board in 1852. Subsequent reports of the board to Congress conclusively show that the manuals resulted in a significant savings in the operating costs of the service. In addition, annual reports of district superintendents show that the instructional information improved the appearance and reliability of the lights. Furthermore, the manuals helped to reduce significantly the number of marine disasters along America's shores in the years following the board's decision.

Journal: Journal of Business and Technical Communication
Published: 1998-10-01
DOI: 10.1177/1050651998012004002
Open Access: Closed
Topics: technical communication

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