Social Health Content and Activity on Facebook

Aimee Kendall Roundtree Texas State University

Abstract

Facebook (FB) is a popular communication medium and community building tool for health outreach, promotion, and support groups for patients with chronic and rare conditions. Medical writers and health communication specialists are often tasked to write the content and support community interactions in health-related FB interventions. However, studies have reported mixed results at sustaining patient participation and engagement in FB interventions. Questions remain about the relationship between health behavior and FB usage and best strategies for evaluating health-related FB interventions. Furthermore, few studies examine health-related FB usage of people not designated as patients, which might help identify native activities that can sustain participants’ interest in and engagement with FB interventions. This study examines offline and online health-related activities of FB to identify characteristics shared by people who use FB for health-related purposes. The data from 455 users indicate that offline social health activities do not transfer online; privacy issues, interaction preferences, and differences between FB and offline networks may be barriers. FB campaigns and interventions should have modest and focused goals, such as supplementing offline activities and increasing preexisting FB activity. Designing FB interventions for networks and social groups with preexisting emotional ties and trust would be ideal.

Journal
Journal of Technical Writing and Communication
Published
2017-07-01
DOI
10.1177/0047281616641925
Open Access
Closed
Topics

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