User Instructions for the Elderly: What the Literature Tells Us

Journal of Technical Writing and Communication Oct 1996

User Instructions for the Elderly: What the Literature Tells Us

Maartje M. W. Van Hees

Abstract

With elderly people becoming an ever larger part of our society, the usability of modern technical products for these people is becoming an ever more important issue. Instructions that optimally fit the needs of this elderly audience could enhance the usability of the products they belong to. The study described in this article is aimed at an investigation of this gerontological research literature to find out what is already known about age deficiencies in cognitive processes which might adversely influence instructional text processing. On the basis of the findings from this research, tentative guidelines could be given on how such manuals could be designed and written. Moreover, we propose several kinds of follow-up research that still have to be carried out to gather more knowledge on the topic of manuals for the elderly.

Journal: Journal of Technical Writing and Communication
Published: 1996-10-01
DOI: 10.2190/whxr-px60-xcxm-hvtu
Open Access: Closed
Topics: multimodality technical communication multilingual writers

Citation Context

Cited by in this index (3)

Crow (2002)

Computers and Aging: Marking Raced, Classed and Gendered Inequalities

Journal of Technical Writing and Communication
Horen et al. (2001)

Manuals for the Elderly: Which Information Cannot Be Missed?

Journal of Technical Writing and Communication
SPEARS (1998)

Practicing Good Technical Communication Techniques by Revising Patient-Educatio…

Journal of Business and Technical Communication

Cites in this index (0)

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