A Do-it-Yourself Usability Kit

Journal of Technical Writing and Communication Oct 1991

R. Allen Harris University of Alberta

Abstract

Usability testing is now recognized as essential to quality documentation, but, unfortunately, the costs and the time required for fullblown testing are prohibitive for many projects. This article presents a set of very practical guidelines for a small documentation team to design and conduct its own usability study—including discussions of preparing task lists, recruiting participants, conducting the study, and analyzing the data.

Journal: Journal of Technical Writing and Communication
Published: 1991-10-01
DOI: 10.2190/k0wy-mgr7-1pw9-dydy
Open Access: Closed
Topics: multimodality technical communication

Citation Context

Cited by in this index (2)

Clegg (1995)

What if You Cannot Test All Documents for Usability?

Journal of Technical Writing and Communication
Connor (1994)

Research on Technical and Scientific Communication in Canada: A Bibliographical…

Journal of Technical Writing and Communication

Cites in this index (1)

Harris (1988)

Linguistics, Technical Writing, and Generalized Phrase Structure Grammar

Journal of Technical Writing and Communication

Also cites 3 works outside this index ↓

Bergfield Mills C. Usability Testing in the Real World, CHI'86 Proceedings, 1986.

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10.1016/0378-7206(87)90062-0

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10.1109/47.49072

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CrossRef global citation count: 2 View in citation network →