Journal of Technical Writing and Communication Oct 1984

Communication Models for Computer-Mediated Information Systems

Ben F. Barton ; Marthalee S. Barton

Abstract

The article argues the relevance and utility of communication theory and models in the research, design and development of computer-mediated information systems. Toward this end, the underlying communication model of early management information systems (MIS), termed the information-transfer (IT) model, is derived. In particular, MIS are examined from seven aspects: epistemological and ideological bases, context, agents, problems addressed, nature and role of communication. The widely acknowledged failures of early MIS are traced to shortcomings of the underlying IT model. A model reflecting recent developments in communication theory is also presented, and state-of-the-art information systems are described and critiqued with reference to both communication models. The critique suggests directions for information-system development based on sounder communication theory.

Journal
Journal of Technical Writing and Communication
Published
1984-10-01
DOI
10.2190/nplb-k48g-mxkh-9bm6
Topics
writing across the curriculum multimodality race and writing multilingual writers

Citation Context

Cited by in this index (2)

  1. SMITH (1997)
    Intertextual Connections to “A Humanistic Rationale for Technical Writing”
    Journal of Business and Technical Communication
  2. Barker (1988)
    Feedback in Hightech Writing
    Journal of Technical Writing and Communication

Cites in this index (0)

No references match articles in this index.

Also cites 13 works outside this index ↓
  1. 10.7312/luca94612
     ↗
  2. Bostrom R. and Heinen J., MIS Problems and Failures: A Socio-Technical Perspective, MIS Quarterly, pp. 17–32,…
     ↗
  3. 10.2307/375964
     ↗
  4. 10.1080/10510977809367961
     ↗
  5. 10.1080/10570318209374077
     ↗
  6. 10.1145/358527.358543
     ↗
  7. 10.1080/10570318209374072
     ↗
  8. 10.1080/03637758309390158
     ↗
  9. 10.1016/0308-5961(83)90050-2
     ↗
  10. 10.1177/002194368001700202
     ↗
  11. 10.1080/00335637409383259
     ↗
  12. 10.4159/harvard.9780674432703
     ↗
  13. 10.5465/amr.1980.4288949
     ↗
CrossRef global citation count: 4 View in citation network →

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