Some impacts of "big data" on usability practice

Communication Design Quarterly Review Jun 2012

Some impacts of "big data" on usability practice

Stephany Wilkes

Abstract

Two shifts in the technological landscape -- the era of "big data" and the popularity of Agile software development methodologies -- have made users (and specifically data about them) central to the development process and broadened the definition of user-centered design and usability testing. This paper briefly describes the impact of these shifts on the usability practice. Rudimentary data types useful to usability practitioners are introduced, as well as helpful data tools and required skills. The paper concludes with a list of methodological and pedagogical gaps that should be addressed.

Journal: Communication Design Quarterly Review
Published: 2012-06-01
DOI: 10.1145/2424840.2424842
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Topics: multimodality technical communication multilingual writers place and space

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