Abstract

This article explores different types of emotion a student experiences as she interns at a public defender’s office and proposes several emotion rules based on her experience. After a literature review that locates emotions within the identity-construction process, the author analyzes data from reflective questionnaires to identify various emotions this student experienced that serve as a basis for inductively formulating the rules. Following a discussion of the rules, the article concludes with implications of this research for educators and newcomers to workplace communication environments.

Journal
Business and Professional Communication Quarterly
Published
2018-06-01
DOI
10.1177/2329490618756902
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Cited by in this index (2)

  1. Business and Professional Communication Quarterly
  2. Business and Professional Communication Quarterly

Cites in this index (2)

  1. Business and Professional Communication Quarterly
  2. College Composition and Communication
Also cites 26 works outside this index ↓
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