Abstract

This article explores different types of emotion a student experiences as she interns at a public defender’s office and proposes several emotion rules based on her experience. After a literature review that locates emotions within the identity-construction process, the author analyzes data from reflective questionnaires to identify various emotions this student experienced that serve as a basis for inductively formulating the rules. Following a discussion of the rules, the article concludes with implications of this research for educators and newcomers to workplace communication environments.

Journal
Business and Professional Communication Quarterly
Published
2018-06-01
DOI
10.1177/2329490618756902
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Cited by in this index (4)

  1. Business and Professional Communication Quarterly
  2. Journal of Business and Technical Communication
  3. Business and Professional Communication Quarterly
  4. Technical Communication Quarterly

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