Abstract

This article presents an observational case study of a U.S. Army Corps of Engineers Resource Manager working with community members through a contested project. Using the Aristotelian concepts of ethos, credibility, and character development, I examine ethos appeals the Resource Manager used to align Corps’s sustainability values with the community’s values. Transcribed interviews with community members reveal this alignment evolved through a coconstructed ethos negotiation process between the Resource Manager and the community. The article concludes with rhetorical and pedagogical insights gained from the case study that apply to conflict resolution in organizational communication.

Journal
Business and Professional Communication Quarterly
Published
2021-09-01
DOI
10.1177/23294906211012401
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Cites in this index (10)

  1. Business and Professional Communication Quarterly
  2. Business and Professional Communication Quarterly
  3. Technical Communication Quarterly
  4. Rhetoric Society Quarterly
  5. Technical Communication Quarterly
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  1. Journal of Business and Technical Communication
  2. Technical Communication Quarterly
  3. College Composition and Communication
  4. Technical Communication Quarterly
  5. Rhetoric Review
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