Business and Professional Communication Quarterly Dec 2017

The Influence of Business Students’ Listening Styles on Their Compassion and Self-Compassion

Leslie Ramos Salazar West Texas A&M University

Abstract

The aim of this study was to investigate the influence of the four listening styles of business communication students on their demonstration of compassion for others and themselves. A sample of 387 business students completed a questionnaire that inquired about their perceptions of their preferred listening style, their compassion for others, and their self-compassion for those in a given organization. This study found that people listening positively affected both compassion and self-compassion. Another finding was that action listening negatively affected both compassion and self-compassion. Other findings are also discussed along with future directions.

Journal
Business and Professional Communication Quarterly
Published
2017-12-01
DOI
10.1177/2329490617712495
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Open Access
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Topics
professional writing
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Cited by in this index (2)

  1. Fuller et al. (2023)
    Empathy Competencies and Behaviors in Professional Communication Interactions: …
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  2. Ferrari-Bridgers et al. (2022)
    Assessing Critical Listening Skills in Accounting Community College Students: A…
    Business and Professional Communication Quarterly

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