Communication Design Quarterly

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September 2024

  1. Accessible Sound: Aural Information Literacy for Technical Communication Design
    Abstract

    This article confronts challenges faced by users of technical information with hearing impairments. The increase in digital documents since 2000 has led to multimodal technical multimedia that features aural information (i.e., meaningful sound). However, there is little effort to train technical communication professionals to make audio more accessible. Herein, we share how to use descriptions, captions and subtitles, transcription, and sign language to make sound an accessible part of today's digital life. We explain using four accessible design elements to address challenges faced by users of digital documentation who cannot hear the information. Ultimately, we support technical communicators seeking aural information justice for all.

    doi:10.1145/3563890.3713048

June 2024

  1. Accessible Sound: Aural Information Literacy for Technical Communication Design
    Abstract

    This article confronts challenges faced by users of technical information with hearing impairments. The increase in digital documents since 2000 has led to multimodal technical multimedia that features aural information (i.e., meaningful sound). However, there is little effort to train technical communication professionals to make audio more accessible. Herein, we share how to use descriptions, captions and subtitles, transcription, and sign language to make sound an accessible part of today's digital life. We explain using four accessible design elements to address challenges faced by users of digital documentation who cannot hear the information. Ultimately, we support technical communicators seeking aural information justice for all.

    doi:10.1145/3655727.3655732

November 2013

  1. Rhetorical Accessability: At the Intersection of Technical Communication and Disability Studies, edited by Lisa Meloncon, Amityville, New York: Baywood, 2013. 247 pp.
    Abstract

    Meloncon's Rhetorical Accessability explores the connections between critical work in disability studies and technical communication. The first collection of its kind, included essays combine theory and practice to emphasize the value of placing disability studies at the forefront of design, workplace practices, and pedagogies. Echoing the diversity of scholarship that has contributed to this emerging area of study---from disability studies, technical communication, rhetoric, and literacy studies--- the collection emphasizes technical communication as a crucial multidisciplinary ground for critical discourse regarding disability and accessibility. As a whole, Meloncon's collection initiates a broader scholarly conversation centered on issues of accessibility in various technical communication contexts.

    doi:10.1145/2559866.2559872