<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><i>Background:</i></b> Corporate social responsibility (CSR) reports are essential for companies to persuade stakeholders of their commitment to social, economic, and environmental responsibilities. This persuasion is to a large degree determined by how companies construct their stance in discourse. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><i>Literature review:</i></b> Among efforts in academic discourse, stance analysis of shipping industry CSR reporting remains unexplored. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><i>Research questions:</i></b> 1. How are stance resources distributed in COSCO Shipping and Maersk's CSR discourse? 2. How do similarities and differences between institutional speakers instantiate their stakeholder-oriented communication strategies? 3. Which stance markers show significant changes over time, and what factors drive these changes? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><i>Methodology:</i></b> This study employed corpus linguistics and discourse analysis of CSR reports (2016-2022) of COSCO Shipping and of Maersk. Python and WordSmith 8.0 were used for stance feature retrieval and frequency analysis, and hierarchical clustering analysis was conducted on hedges and boosters. Chi-square tests evaluated differences in stance marker distribution, while diachronic analysis examined changes over time. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><i>Results and conclusion:</i></b> Maersk employs more stance markers of hedges, attitude markers, and general self-mentions, reflecting a more personal communication style, while COSCO Shipping favors boosters and formal self-references, indicating an authoritative approach. We argue that these features are informed by the contrast between European rationalism and Eastern empiricism in corporate communication. Our novel four-category classification of self-mentions (general, specific reference, group, and affiliated) addresses the complexities of shipping corporate discourse. Diachronic analysis shows stance marker usage fluctuations, particularly during global events like the COVID-19 pandemic. These findings develop a stance framework, offering insights in terms of stance construction for effective cross-cultural CSR communication to foster global cooperation on shared social responsibilities.

Background: This article argues for the intersection of intercultural technical and professional communication (TPC), contrastive rhetoric, and corpus linguistics as a powerful alliance to perform application-oriented genre analysis. Literature review: Research into technical and professional communication has long been interested in genre analysis from an English for Specific Purposes (ESP) approach. Genres are a frequent form of professional communication; reports, in particular, have received great attention in the field of English for Business Purposes (EBP). Nevertheless, existing research has criticized that many ESP/EBP coursebooks are not really tailored to the trade, let alone contain the language used in real-life professional settings. Consequently, specialized corpora for genre description pertain. Aim: This study analyzes the audit report business genre to develop applications of language use for EBP learners. Research questions: 1. What characterizes the audit report (AuR) genre macrostructure in English (EN) and Spanish (ES)? 2. Are there noticeable differences between EN and ES in terms of genre realization? 3. How can the findings of descriptive research be applied in professional contexts? Method: An ad-hoc comparable corpus of authentic AuRs was compiled, tagged at the rhetorical level and browsed following a top-down procedure. First, the macrostructure of the AuR was pinned down and then compared cross-linguistically in search of similarities and differences. Then auditors’ self-mention markers and verbs referring to their tasks were examined. Results: Minor differences were observed at the rhetorical level, as opposed to the findings at the level of grammatical realization. A two-fold proposal is made to transfer descriptive knowledge to an ESP educational setting and to the workplace.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Problem:</b> This tutorial aims to guide readers through key concepts, basic processes, and common decision points that inform computer-assisted corpus-based research in technical, professional, and scientific communication (TPSC). <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Key concepts:</b> Based on our collaborative experiences and an example developed for this tutorial, key concepts of corpus analysis useful to TPSC researchers and practitioners include the following: corpus location, text preparation, and programming language and software selection. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Key lessons:</b> These key concepts can be used to establish basic processes and decision points that, in turn, yield lessons related to the usefulness of lexicogrammatical language models and the significance of multidisciplinarity. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Implications:</b> Although corpus research is a growing and important part of the field of TPSC, challenges remain in terms of language model variety and ethical considerations. At least in part, these challenges can be met, respectively, by alignment between corpus and analytic tools and reference to the Common Rule and related international standards.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Background:</b> News media play a critical role in communicating risks and shaping public perceptions of social issues. Covering a multilayered disaster that grew from a local story to a national one, the ways that news media at different levels construct the Flint water crisis have not been previously explored. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Literature review:</b> Despite the well-established role of journalism as a government watchdog, news media do not neutrally mirror every social event. Instead, news reporting, highly mediated by language, is filled with political interests, values, and attitudes. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research questions:</b> 1. How did local/regional and national newspapers construct the Flint water crisis? 2. Are there any similarities and/or differences in local/regional and national news construction of the Flint water crisis? 3. What are the practical implications for media coverage of risks, emergencies, or crises? 4. What are the methodological implications of this study for professional communication research? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methodology:</b> This study integrates corpus linguistics and critical discourse analysis to analyze 1858 news reports about the Flint water crisis published between 2014 and 2018. I use keywords as a core analytical technique to compare the local/regional and national news coverage. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results:</b> The results show that both local and national news reports overemphasized government activities while downplaying the unofficial voices of Flint residents and community activists. In addition, national newspapers were more likely than local newspapers to use racial cues in describing the Flint community and to associate the crisis with other social problems. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusions:</b> This study suggests that news media should provide wide coverage of the affected community's efforts in risk/crisis communication rather than reproducing official messages. News representations should be cautious of strengthening stereotypes or forming negative conceptual associations of traditionally disenfranchised communities.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Background:</b> Resume preparation is a common activity within technical writing classes, but the advent and increased use of resume profile and job-hunting sites, such as Indeed.com, require instructors and researchers to re-think common practices in the teaching of resume writing, particularly for writing instructors with limited disciplinary experience. Prior research for conventional resumes has quantified the disciplinarity of resumes as a function of resume quality using metrics of disciplinary discourse density, which may be useful in analyzing online resumes profiles. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research questions:</b> 1. How do online engineering resume profiles demonstrate disciplinarity? 2. What formatting and stylistic conventions are observed within engineering resume profiles? 3. How do rhetorical disciplinarity and conventions vary with resume profile quality? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Literature review:</b> Although past efforts have examined the resume as a critical genre for entering a professional setting, few researchers have sought to interpret the relationships between discursive and stylistic expectations and quality in online resume profiles, while also accounting for aspects of disciplinarity. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methodology:</b> This study compares engineering (all disciplines) resume profiles from Indeed.com with a corpus of conventional engineering resumes through qualitative genre analysis and quantitative methods for calculating disciplinary discourse density. We also characterize stylistic and rhetorical conventions for resume profiles, and statistically compare these facets as a function of resume quality. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results and conclusion:</b> Results determined that discursive strategies were significantly different between strong, moderate, and weak engineering resume profiles. Qualitative analysis captured differences in style and form that were also statistically linked with quality. Based on our results, we call for further investigation into resume profiles and reconsideration of current pedagogical approaches.

The quest to understand the nuances of professional communication using computational tools have continued since, and many researchers in our field have embraced the new interdisciplinary approach now known as data science. Our quick metadata search on the journals and conference proceedings in technical and professional communication (TPC) revealed an increasing number of articles associated with terms commonly used in data science (e.g., big data, content analysis, text mining, sentiment analysis, topic modeling, network analysis) originating from numerous disciplines (e.g., corpus linguistics, computational linguistics, artificial intelligence, statistics, business analytics). Yet, the field of TPC is just beginning to embrace the power of data-driven approaches. This special issue extends Orr’s work by taking a snapshot of current work in data-driven approaches to the study of TPC.

Background: Although plain language is almost universally promoted by teachers of professional writing, editors, and communication professionals, some have argued that the effects of and preferences for plain style in written messages differ among groups of individuals. Research questions: 1. Do professionals prefer plain style? 2a. Do preferences differ for different categories of style? 2b. Do preferences differ for different groups of workers? Literature review: Style, the word- and sentence-level elements in a written text, is a critical element of plain language. There is evidence that plain style, however, affects readers differently based on their level of subject matter knowledge. Plain style is even criticized by a few. There is a long history of tensions surrounding linguistic prescriptivism, the notion that one manner of language use is superior to all others. Further, readers' preferences for writing style, plain or otherwise, may not be consistent across occupational positions, education levels, nationalities, personality types, or genders. Research methodology: We conducted a quantitative study of preferences for two major style categories (conciseness and word choice) using an online survey instrument. The student-recruiter technique provided us with usable responses from 614 working adults in the US. Using that data, we calculated proportions of respondents, with confidence intervals, who chose the plain-style options. We also used statistical tests to explore associations between preferences and respondent characteristics. Results and conclusions: Our findings support an overwhelming preference for plain style among US professionals who are native speakers of English. Reader preferences were stronger for elements associated with word choice than with conciseness. Those with lower education levels and blue-collar occupations had lower preferences for plain style. The study had two major limitations: 1. We investigated only two aspects of plain style rather than the full range of elements that make up plain language. 2. Our data-collection instrument presented readers with an artificial rather than an authentic reading experience. Future research may investigate the role of personality on stylistic preferences and the attributions readers make about writers based on their style.

Background: Patient-centered care emphasizes care coordination and communication through active involvement of patients, their families, physicians, and other professionals to improve decision making. Smart telecommunication technology and the Internet of Things, such as wireless-sensor-network-based smart home healthcare systems (WSN-SHHS) facilitate communication and collaboration among these different roles. Research problem: Despite the great potential of such systems to improve the quality and experience, and lower the cost of health care, the technology has not been widely adopted partly due to an inadequate understanding of user expectations, needs, and preferences. This study addresses facilitators and barriers with regard to WSN-SHHS adoption by identifying important sociotechnical, cognitive, affective, and contextual factors. Research questions: What are the main facilitators and barriers of patients' adoption of WSN-SHHS? How can we contextualize a generic technology adoption model for WSN-SHHS that takes into account unique characteristics of the domain? Literature review: We surveyed the literature in WSN-SHHS research and application, technology adoption theories, and the pleasure-arousal-dominance emotional state model. We discovered that WSN-SHHS research has focused on technology development but has given little attention to the issue of patients' adoption. Methodology: We used a mixed method design that combined an interview and survey over two studies. Participants were recruited from home healthcare agencies in the eastern US. In semistructured interviews, we collected data from 15 home healthcare patients and medical professionals, and analyzed the data using Kvale's approach. In our online- and paper-based surveys, we analyzed the data from 140 respondents using partial least square. Results and conclusions: We identified several new constructs in relation to WSN-SHHS adoption, including human detachment concerns, privacy concerns, life-quality expectancy and cost concerns. In addition, we confirmed the constructs from the general adoption model. Based on the findings of the qualitative study, the researchers created a research model. The quantitative study provided empirical support for the model, which has substantial predictive power accounting for more than half of the variance in WSN-SHHS adoption. In particular, our findings reveal that human detachment concerns rather than performance expectancy is the strongest predictor of patients' adoption of WSN-SHHS.

Research problem: Web 2.0 applications, such as instant messengers and other social media platforms, are fast becoming ubiquitous in organizations, yet their impact on work performance is poorly understood. Research question: What is the relationship between Web 2.0 use, and work-based communication processes and outcomes in China? Literature review: Literature in the fields of information systems and media and communication research supports the value of Web 2.0 for organizations. However, how Web 2.0 can facilitate the organizational communication process and subsequently improve performance is under-investigated. By adapting and extending the communicative ecology framework and previously published work, we developed and tested a theoretical model to investigate these impacts in the Chinese workplace. Methodology: We conducted a quantitative study using the survey method, with participants randomly selected from a panel database in China. Results and conclusions: We analyzed survey data from 179 organizational employees and found that vertical and horizontal communication contribute significantly to individual and teamwork performance, with high levels of variance explained. In this study, we provide empirical evidence of how Web 2.0 applications enable employees to reach out to collaborators and business partners, thereby boosting individual productivity and team collaboration. The study also highlights the fit between Web 2.0 and the need for organizational horizontal communication in this era of knowledge, information, and creativity. Future researchers should verify the research model in different countries, including local contextual characteristics as either independent variables or moderators.

Research problem: Gauging the quality of product reviews through helpfulness votes is problematic for a variety of reasons. We examine potential characteristics of review quality that span review credibility, informativeness, and readability to contribute to better ways of assessing review quality. Research question: Do specific review characteristics improve reviewer users' perceptions of review quality? Literature review: Studies from information systems, electronic marketing and commerce, and technical and professional communication suggest that characteristics of reviews fall into three areas, each with specific characteristics of quality. Findings from these studies suggest the 11 characteristics of review quality within those three areas as potential contributors to review quality. The first area is credibility, a construct consisting (in part) of expertise; we tested these potential specific characteristics of credibility: an assertion of a relevant role, of use of a prior model, of other products in the brand, of a similar product, of having conducted research on the product, and of having tested the product. The second area is informativeness, which is a review's diagnosticity. We tested these potential specific characteristics: a general recommendation, a specific recommendation, a statement about the product's value, and a statement about the extent to which the product met expectations. The third area is readability, which is (in part) comfort of reading, and has this specific characteristic: the use of headings. Methodology: We conducted a quantitative study using a survey distributed though SurveyMonkey Audience, a service that samples from a pool of 30 million respondents. Using control and experimental versions of 11 product reviews, we gauged participants' perceptions of review quality on a five-point scale. We looked for significant differences in participants' perceptions of quality using Pearson's chi square. Results and conclusions: We received 829 responses to include in the analysis. We found the following significant at the p > 0.05 level: a statement about reviewer's prior experience with a similar product (credibility). We found the following significant at the p > 0.01 level: A statement about researching the product, for example, online research (credibility), a general recommendation about the product (informativeness), and formatting with headings (readability). We found the following significant at the p > 0.001 level: a statement about the extent to which the product met expectations (informativeness) and a specific recommendation about the product (informativeness). Using these results, companies can better locate quality reviews; reviewers can increase the quality and, therefore, salience of their reviews; and communication specialists can help reviewers write and revise reviews for improved quality. Future research on review quality could investigate other potential characteristics of credibility, informativeness, and readability.

Research problem: This study explores the use of bibliometric indicators to objectively evaluate IEEE scientific journals from two different perspectives: (1) journal impact and diffusion and (2) the academic reputation of journal authors. Research questions: (1) Which journals are better at selecting articles with high scientific impact (measured by average citations per article), and publishing authors with strong reputations (measured by h-indices)? (2) Does the impact of journal articles correlate positively with the reputations of their authors? and (3) Can bibliometric indicators provide a simple way for journal editors to monitor journal performance in a manner complementary to traditional ISI impact factor (IF)? Literature review: This paper reviews literature on citation analysis, a bibliometric method of measuring impact based on the number of times a work is cited, and explains such bibliometric indicators as CPP, Hirsch index, and IF which measure the impact of a journal, and introduces a new indicator called h-spectrum to objectively measure the reputation of a journal's author group. Methodology: This quantitative study performed citation analysis on 250,000 authors in 110 IEEE journals using citation statistics from the Google Scholar, Web of Science, and Scopus databases to construct the h-spectrum indicator. The authors used automated filtering techniques to exclude questionable author data. Results and conclusions: The first phase of analysis indicated significant differences among IEEE publications in journal impact, and found that the h-index and CPP were suitable for evaluating journals except in their most recent five years where annual rankings are proposed instead. The second phase of analysis found that h-spectra distributions of author reputation differ among journals in a single year, and are generally stable for a single journal over five years. Maps were constructed to locate journals graphically based on the complementary indicators of impact and reputation, and to show changes in impact and reputation over time. The maps indicated that journals with high impact tend to have authors with high reputations but the opposite is not necessarily true. Suggestions were made to explain different combinations of high and low impact and reputation for journals. The use of maps complements IF and provides a simple tool to monitor journal reputation at the time of most recent publication. The study is limited by assumptions about the value of citations, the reliability of search engine statistics, and the homogeneity of IEEE journal citation practices, as well as the failure to account for coauthors, article age, and authors who publish multiple times per year in the same journal. Future research could examine non-IEEE journals and normalize subfields within IEEE journals to avoid favoring fields that use more citations.

Technical writers and translators struggle with language consistency in emerging technologies. Corpus linguistics can track language structures in such quickly developing environments. An ad-hoc corpus may be the tool needed for technical communicators. Key concepts: Mega-corpora versus ad-hoc corpora: The term “mega-corpora” typically covers the existing national corpora, whereas ad-hoc corpora can be created quickly for technical communication. Variation versus consistency: variation covers the range of possible solutions compared to the need for consistency of terminology in given contexts. Representativeness versus adequacy: representativeness defines the possibility of variation within the scope of the field; in contrast , adequacy represents contextual suitability. Key lessons: To use ad-hoc corpora as a tool for keeping track of and understanding language variation in texts about emerging technology: (1) design and compile a small set of relevant descriptions regarding the emerging technology, (2) use the software corpus tool representation of corpora to evaluate whether the ad-hoc corpus is representative-meaning that adding new texts does not add new words or variations in terminology use, (3) use the software corpus tool AntConc to analyze the ad-hoc corpus finding concordance patterns and variation in terminology usage, and (4) use linguistic strategies for selecting terminology based on linguistic evidence rather than intuition. Implications for practice: The ad-hoc corpus method offers an evidence-based approach for determining patterns of terminology. This method can be applied to standardizing product documentation or tracking variations in language use and can help technical writers and translators keep track of evolving terminology for emerging technologies.

Research problem: This corpus comparison study examines the occurrences of <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"> <tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> as used in British and New Zealand engineering lectures in order to discover its frequency and functions and to consider its role in professional communication. Research questions: Is <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"> <tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> as frequent in the academic genre of university lectures as in other genres of spoken English? (1) Does <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> have the same functions in British and New Zealand engineering lectures as found in a previous study at an American university? (2) Does a better understanding of the different ways that <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> is used in lectures have pedagogical implications for professional communication, especially for English as an additional language learners? Literature review: Previous studies show <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> mainly functions as a ‘”minimizer’” (merely, only, simply) in university lectures in America, and functions the same in British and New Zealand university lectures on engineering. <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog Just}$</tex></formula> also functions as part of a metadiscursive frame (let me <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> explain), and stance (the speaker's attitude toward the content communicated: don't <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> copy down what I've done). In response, English as an additional language learners can learn to recognize and distinguish the different functions of <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"> <tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> and use them appropriately. Methodology: The researcher used a corpus linguistics methodology to determine the frequency of <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> and a discourse analysis method to see if the functions of <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> identified in a previous study of the Michigan Corpus of Academic Spoken English applied to the corpus of British and New Zealand engineering lectures. These lectures are all part of the Engineering Lecture Corpus, which was started at Coventry University and includes AUT University in New Zealand. Results and discussion: The frequency of <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> in British and New Zealand engineering lectures was high: it occurred in the top 50 words in the wordlists of both sets of lectures. <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog Just}$</tex></formula> was used in British and New Zealand engineering lectures the same way as in the American university, functioning mostly as a “minimizer,” often to reduce the imposition of what was being said or asked. It occurred much more frequently in the British engineering lectures than the New Zealand ones, often in short stretches of discourse. Its “locative” meaning, used when indicating a precise location, occurred more often in the New Zealand Electrical Engineering lectures and in the British Civil Engineering lectures. A study of the different ways that <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> functions, and the frequency with which it is used in spoken academic English should lead to a better understanding of its function in professional communication. The limitation of the study was the sample size, and the fact that it was an opportunistic sample taken from a limited number of lecturers in a limited number of universities. While adopting the functions used in the American study was a limitation, the additional category of <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> used in multiword units was uncovered. Limitations of the unavailablilty of recordings to determine pronunciation differences was also noted, with examples provided to show possible misunderstandings. Future research would examine an expanded data sample, providing better representation of the language of lectures in the UK and New Zealand within and outside the subdisciplines of engineering, and investigating the ways that the pronunciation of <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> affects its meaning. Other spoken academic and general corpora, such as the British Academic Spoken English corpus and the spoken components of the British National Corpus and the Corpus of Contemporary American English could be studied for comparison purposes of the frequency and functions of <formula formulatype="inline" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><tex Notation="TeX">$\,\font \frog = w52tim\hbox{\frog just}$</tex></formula> .

Problem: Perhaps it is presumptuous of technical communicators to assume that, because some of their skills that might be employed in developing and delivering training materials, that those skills alone are qualifications to work in training, much less the source by which the processes of Training might be examined. Using data from one survey and one interview-based study of the work of Technical communication and Training groups, as well as participation on committees responsible for certification examinations for technical communicators and trainers, this tutorial analyzes differences in the occupational cultures of the two fields. Key concepts: The work differs: technical communicators produce content that explains how to perform tasks; trainers produce programs that develop skills that a third party can verify. To do so, technical communicators follow a process that emphasizes writing and production; trainers follow a process that emphasizes the analysis of intended goals and evaluation of whether those goals have been achieved. The guiding philosophy of Technical communication is usability; the guiding philosophy of Training is performance. Although both disciplines are rooted in cognitive psychology, the primary intellectual roots of Technical communication are in rhetoric and composition, while the primary intellectual roots are in education. The preferred research methods of Technical communication are critical; the preferred research methods of trainers are empirical qualitative and quantitative methods. Key lessons: As a result, Technical communication professionals and researchers who want to work in training should approach the field in a culturally appropriate way by (1) recognizing distinctions between a communication product and a training program, (2) recognizing distinctions in work processes, (3) recognizing distinctions in language, (4) recognizing differences in values, and (5) acknowledging that an academic discipline of training exists.

Research Problem: Studies identify peer review as an effective instructional method to improve student writing. Some teachers, however, avoid peer review, perhaps due to the workload required for assessing and correcting peer reviews. Previous studies have not proposed any method to reduce teacher workload by using an objective means to analyze the effects of peer review. Research Questions: This study assesses the degree of similarity between student essay drafts using normalized compression distance (NCD), a compression-based classification algorithm. How does peer review affect student essays, as measured by the NCD? What were the changes in essay length and holistic scores? How did students respond to peer essays? How did peer review affect students during revision? What were the NCD results? How did holistic scoring correspond to NCD results? Literature Review: Studies of pharmacists and engineers indicate that English language technical communication skills are important. Studies of peer review in language education indicate that peer comments are valuable but cultural differences and lack of confidence may impede making or using comments. Studies of NCD applied to web data, figures, and images indicate useful results. Methodology: This quantitative study used anonymous peer review and compared the results of traditional holistic scoring against a novel NCD measure. The researchers conducted the study with 35 student volunteers at a pharmaceutical university in Tokyo, Japan. The students had at least nine years of previous English instruction and previous peer-review experience. In class, students wrote an essay, anonymously reviewed a peer's essay according to instructions, then revised their own essays based on peer comments. An assessor graded the two drafts using a holistic scoring rubric. The researchers used NCD to quantify the change between drafts. Results and Discussion: Sixty percent of revisions contained more words than the originals. 51% percent of revisions received higher scores, 40% had no change, and 8.5% percent had reduced scores. Eleven percent of reviewers with low English proficiency did not identify obvious errors. Three revised essays had lower grades because the writers did not know how to incorporate peer comments. Anonymous peer review could lead to poor results where students had poor reviewing skills or did not know how to use peer comments. NCD helps teachers identify which revised essays to re-evaluate after peer review by indicating those with large quantities of changes. The study was limited by its small group of participants. Future research will examine longer essays, more participants, varied backgrounds, web delivery of NCD, and finding more factors to indicate the quality of written work to reduce teacher workload.

This brief editorial describes the field of professional communication, comments on its evolution, and then explains how research and findings in corpus linguistics can aid in enriching the field of professional communication even further. Four articles and two tutorials, representative of studies and applications in corpus linguistics, are then presented in a brief preview.

This paper describes the development of the AntConc corpus analysis toolkit, originally designed for use in a technical writing course at Osaka University, Japan, but now adopted in institutions throughout the world as an easy-to-use, freeware, multiplatform alternative to the many commercial concordance programs. First, I will explain how the software was originally tailored to the needs of students in the Osaka writing course and later to a general audience through the requests and feedback from teachers and students around the world. Then, I will give an overview of tools in the most recent version of AntConc and explain their value using examples from the classroom. Finally, I will discuss some of the software's limitations and future developments, and suggest applications in professional communication

This genre-based study comprises a comparative content analysis of textual and pictorial themes in a corpus of Dutch-English and British managerial forewords. It indicates that there are significant thematic differences between the Dutch-English CEO's statements, the British CEO's statements, and the British Chairman's statements and that these may be attributable to communicative and historical conventions as well as to current affairs in a particular business community. The present analysis, therefore, suggests that these managerial forewords cannot be considered as identical texts, although all are part of the same comprehensive document (i.e., the annual report). As such, this study suggests that text analysts, instructors, and practitioners in intercultural communication should be sensitive to both textual and contextual features for a full understanding of professional texts in intercultural discourse situations

Corpus studies are revolutionizing the study of language practice, including professional communication, by substituting actual examples of practice for prescriptive intuition. Corpora are often put together by researchers who exert much care in what goes into a corpus. Yet professional communicators also experience corpora as commodities in the marketplace, bundles of "writing models" for sale that cross genres of professional and personal communication. When writers purchase these bundles, what are the latent rhetorical strategies they are purchasing? A corpus study of 728 canned letters across 15 genres taken from a best-selling trade book was undertaken. The texts were tagged for rhetorical features and factor analyzed for latent rhetorical dimensions of proficiency. The study concludes that the latent rhetorical proficiencies brought into evidence are heavily weighted on skills of collecting or raising money. While this study requires replication over a wider sample, it illustrates how corpus approaches can help us rigorously retrieve latent rhetorical skills across a collection of rhetorically diverse texts. It further helps us see how corpus studies allow one to maintain close ties between the avowed standards of communication practice and the close description of the practices themselves