Abstract

Unlike experienced collaborators, student teams often attempt to collaborate without effective documentation of meetings. This tendency may be exacerbated by professional writing textbooks, which rarely mention minutes in their chapters on collaboration and provide ineffective examples of meeting minutes that follow a parliamentary style of minutes rather than the action-oriented style that is the norm in most workplace settings. Interviews with three engineering managers are supported by published research in professional communication to show how meeting minutes are essential to projecting a team forward by solidifying consensus and holding individuals accountable for actions. A short exercise designed to teach students how effective minutes function as a management tool is presented along with observational evidence of the exercise's effect on student team practices in both professional writing and computer science team projects

Journal
IEEE Transactions on Professional Communication
Published
2006-12-01
DOI
10.1109/tpc.2006.885837
CompPile
Open Access
Closed
Topics
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Citation Context

Cited by in this index (3)

  1. Business and Professional Communication Quarterly
  2. Journal of Business and Technical Communication
  3. Technical Communication Quarterly

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