Abstract
The role of the technical communication practitioner stems from the need for members from two distinct professions to connect; for example, engineers have created some new technology, and users who are (assumedly) unfamiliar with the technology want or need to understand that technology. The article presents an interface between the two professions which proposes a reconceptualization of the relationship between technicians/engineers and users. This reconceptualization can and should be provided by technical communicators who create a culture which encompasses both the technician and the user. In addition, this reconceptualization parallels the means originally proposed by C. P. Snow (1959) to mend the rift between the sciences and the humanities.