Abstract

E-mail privacy in the workplace has emerged as one of the most complex ethical and legal issues confronting corporate communication in the electronic age. The paper discusses the array of legal and ethical concerns of e-mail privacy in the workplace. Building on the existing body of knowledge on the topic, the results of a research study are presented which explore the similarities and differences in e-mail usage and privacy perceptions among management level and administrative level employees. The survey, which polled 337 working professionals, confirmed the popular belief that companies are not effectively communicating their e-mail monitoring policies to their employees. Finally, recommendations are made to corporate communicators on how best to forge an e-mail communications policy that can reduce the risk of disputes, incidents, and lawsuits regarding e-mail privacy issues.

Journal
IEEE Transactions on Professional Communication
Published
1997-03-01
DOI
10.1109/47.557517
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Cited by in this index (4)

  1. IEEE Transactions on Professional Communication
  2. IEEE Transactions on Professional Communication
  3. IEEE Transactions on Professional Communication
  4. IEEE Transactions on Professional Communication

Cites in this index (1)

  1. IEEE Transactions on Professional Communication
Also cites 1 work outside this index ↓
  1. 10.1007/BF00872348