Approaches/Practices: Surviving the Design and Implementation of a Content-Management System: Do the Benefits Offset the Challenges?

Journal of Business and Technical Communication Jan 2007

Approaches/Practices: Surviving the Design and Implementation of a Content-Management System: Do the Benefits Offset the Challenges?

Lori L. Pennington

Abstract

Technical communicators should be prepared to take on challenges that are beyond their daily tasks. The author took on such a challenge when she was asked to develop and implement a company's content-management system. This article addresses the different phases of designing and implementing a unified content-management system. The article also offers suggestions for any content developer faced with developing and implementing a content-management system or for any technical communication instructor who wishes to learn more about this process to help meet the academic needs of upcoming content developers.

Journal: Journal of Business and Technical Communication
Published: 2007-01-01
DOI: 10.1177/1050651906293530
Topics: multimodality technical communication

Citation Context

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